I don't think the OP is being unrealistic about what they want. Realistically speaking, the problem is not having to wait on a queue for hours, it is having a connection error and losing your spot and having to go back to the end of the line. I have lost track of the disconnects due to this today, and it has gone for 5 hours.

We all understand they cannot improve server capacity, but saving queue spots is not unrealistic. Ths should solve many of the issues people are having. 7 days, while appreciated, does little if for the next 4 days, I am going to experience the same thing. It doesn't feel like a compensation, but instead more like "we know you won't be able to play these next few days, so we won't charge those days".

I think the developers have been extremely nice in letting people know the challenges they have had, but they should also offer temporary solutions while they wait for new servers.