I don't accept your apology

[Sixaola]

I don't think the OP is being unrealistic about what they want. Realistically speaking, the problem is not having to wait on a queue for hours, it is having a connection error and losing your spot and having to go back to the end of the line. I have lost track of the disconnects due to this today, and it has gone for 5 hours.

We all understand they cannot improve server capacity, but saving queue spots is not unrealistic. Ths should solve many of the issues people are having. 7 days, while appreciated, does little if for the next 4 days, I am going to experience the same thing. It doesn't feel like a compensation, but instead more like "we know you won't be able to play these next few days, so we won't charge those days".

I think the developers have been extremely nice in letting people know the challenges they have had, but they should also offer temporary solutions while they wait for new servers.

[Jadedsins]

I don't think the OP is being unrealistic about what they want. Realistically speaking, the problem is not having to wait on a queue for hours, it is having a connection error and losing your spot and having to go back to the end of the line. I have lost track of the disconnects due to this today, and it has gone for 5 hours.

We all understand they cannot improve server capacity, but saving queue spots is not unrealistic. Ths should solve many of the issues people are having. 7 days, while appreciated, does little if for the next 4 days, I am going to experience the same thing. It doesn't feel like a compensation, but instead more like "we know you won't be able to play these next few days, so we won't charge those days".

I think the developers have been extremely nice in letting people know the challenges they have had, but they should also offer temporary solutions while they wait for new servers.

That is my main issue, like they had plenty of time to know about this. As it was a issue months ago when the servers was pack. So we had plenty of time to understand the problem.


Having to babysit my queue is not reasonable when it takes hours. Not only that, one game DC should not punish players. It should be a buffer like 5 mins to get back in the game.


Right now it is stressful to deal with. The queues is not even the issue. It is how they got it designed.

[Zanarkand-Ronso]

That is my main issue, like they had plenty of time to know about this. As it was a issue months ago when the servers was pack. So we had plenty of time to understand the problem.

Having to babysit my queue is not reasonable when it takes hours. Not only that, one game DC should not punish players. It should be a buffer like 5 mins to get back in the game.

They already do understand the situation. But that doesn't mean they would have a Fix for it.
Just because you can think of one, doesn't automatically mean its a good idea, or would actually work. If things were THAT simple, they would be done. There are ALWAYS other Variables in play.

And if you arnt to busy name-calling and have a moment, IS your spot literally not being saved?
Because everytime I get the 2002 error and I have to Relauch the game, my spot gets saved. So this Solution of Yours that you claim is the Crux of your Rage here....is already in Place.

That or somehow on your end your doing something that stops this from happening to you.
Cause again, if I face an error in the queue, I get that "grace Period" and I get my spot back.

[Jadedsins]

They already do understand the situation. But that doesn't mean they would have a Fix for it.
Just because you can think of one, doesn't automatically mean its a good idea, or would actually work. If things were THAT simple, they would be done. There are ALWAYS other Variables in play.

And if you arnt to busy name-calling and have a moment, IS your spot literally not being saved?
Because everytime I get the 2002 error and I have to Relauch the game, my spot gets saved. So this Solution of Yours that you claim is the Crux of your Rage here....is already in Place.

That or somehow on your end your doing something that stops this from happening to you.
Cause again, if I face an error in the queue, I get that "grace Period" and I get my spot back.

I don't accept that answer, why? Because they said nothing about it. They tell us everything else, yet they don't even mention this issue.


So in other words, unless they come out and tell us why the system they have now can't be changed. I'm going to assume they are incompetent.

[Zanarkand-Ronso]

I don't accept that answer, why? Because they said nothing about it. They tell us everything else, yet they don't even mention this issue.


So in other words, unless they come out and tell us why the system they have now can't be changed. I'm going to assume they are incompetent.

Wow....you really are unreasonable.
Just told you what you want is already there, and you are still unhappy.
And they mentioned the Issues.....but they never mentioned it can't be changed.

So what exactly are you Mad about again?
Losing your place in the que and not getting a grace period to get your spot back? - Already there. I just told you about it, and so has another.
They Didnt Mention the Issue? - Yes they Did. Are you keeping up with the Newsfeed?
They need to tell you why the system can't be changed? - When did they say it couldn't? You pull this out of thin air or is there somewhere you can link?

At this point, it sounds like you just want to be Mad for the Sake of being Mad.
Not discounting the frustration that there is an error happening during Que Wait time, but to sit here and call them Incompetent over things out of their control is just nonsense.

[Jadedsins]

Wow....you really are unreasonable.
Just told you what you want is already there, and you are still unhappy.
And they mentioned the Issues.....but they never mentioned it can't be changed.

So what exactly are you Mad about again?
Losing your place in the que and not getting a grace period to get your spot back? - Already there. I just told you about it, and so has another.
They Didnt Mention the Issue? - Yes they Did. Are you keeping up with the Newsfeed?
They need to tell you why the system can't be changed? - When did they say it couldn't? You pull this out of thin air or is there somewhere you can link?

At this point, it sounds like you just want to be Mad for the Sake of being Mad.
Not discounting the frustration that there is an error happening during Que Wait time, but to sit here and call them Incompetent over things out of their control is just nonsense.

What part of, it needs to be at least 5 mins instead of the short time it takes to get back in queue. Also, the part where getting dc in game should not punish you by putting you in queue. That a buffer should be added to avoid queue if you DC in game.


Both things are not only reasonable, but to not already have them in the game, after seeing the influx of people is stupid. The hold on your queue spot is so short. I was force to use a mod launcher so I can quickly get back into my spot.


After the 4th time saying this. I hope you understand now. To say that it can't be done, or to defend the company after they KNEW it was going to happen. Is the pillar of being a white knight I have ever seen.

A queue time is understandable, The buffer time, and not having a buffer when you DC in game is not.

[Lanadra]

I don't think the OP is being unrealistic about what they want. Realistically speaking, the problem is not having to wait on a queue for hours, it is having a connection error and losing your spot and having to go back to the end of the line. I have lost track of the disconnects due to this today, and it has gone for 5 hours.

We all understand they cannot improve server capacity, but saving queue spots is not unrealistic. Ths should solve many of the issues people are having. 7 days, while appreciated, does little if for the next 4 days, I am going to experience the same thing. It doesn't feel like a compensation, but instead more like "we know you won't be able to play these next few days, so we won't charge those days".

I think the developers have been extremely nice in letting people know the challenges they have had, but they should also offer temporary solutions while they wait for new servers.

And we keep telling them, it does that already. Every single time I got 2002'd today I log back in, queue again and find myself in the same spot as before I got 2002'd. The system needs to be more reliable and the grace period longer, believe you me I agree there, but it is getting so very tiring to see people talk as if it isn't there at all.

[Souyo]

And we keep telling them, it does that already. Every single time I got 2002'd today I log back in, queue again and find myself in the same spot as before I got 2002'd. The system needs to be more reliable and the grace period longer, believe you me I agree there, but it is getting so very tiring to see people talk as if it isn't there at all.

Such is the way of instant gratification. A horrible power that calls upon the darkness and transforms one into a terrible beast...known as a Karen...or Kyle. /sweep

[Venjamin]

And we keep telling them, it does that already. Every single time I got 2002'd today I log back in, queue again and find myself in the same spot as before I got 2002'd. The system needs to be more reliable and the grace period longer, believe you me I agree there, but it is getting so very tiring to see people talk as if it isn't there at all.

Except you're wrong.

It may be there SOMETIMES, but it is not always there. I got to players in queue 1. 2002 error happened. I logged in again as quickly as possible - within 10-15 seconds + the time for the logos to flash. Got hit with a lobby error. Tried again, got in - Spot in line? 4000+.

Maybe, just maybe, you stop talking about how "it's already there!" when it is NOT a guarantee?

[Lanadra]

Except you're wrong.

It may be there SOMETIMES, but it is not always there. I got to players in queue 1. 2002 error happened. I logged in again as quickly as possible - within 10-15 seconds + the time for the logos to flash. Got hit with a lobby error. Tried again, got in - Spot in line? 4000+.

Maybe, just maybe, you stop talking about how "it's already there!" when it is NOT a guarantee?

Maybe you should read my entire post, hmm? Particularly that part where I literally said that it needs to be more reliable and the grace period longer, eh?