Crysta expired

[Eldevern]

It's not a currency. SE is not a bank. It's only a pre-purchase. As every purchase, you have a refund right. Two years is rather generous.

It's closer from a pre-paid card and pre-paid card have expiration date (six month? one year?).

[DrWho2010]

I added 3k crysta two years ago for the subscription, cause I can’t always remember to pay the bill. I never expected such ridiculous things. How can a currency expired? I just two years?

You have to be sure to read the terms and conditions when you purchase Crysta. They set the rules, they can do what they like with it as it is their own proprietary currency.
Unfortunately thems the breaks. You have no recourse available to you.

[Seraphor]

You bought Gift Cards and didn't spend them.

[Bellsong]

So putting aside all the annoying victim blaming and smug TOS posts.

I think the actual reason it expires has something to do with Japanese law and how they treat virtual currencies, with a bit of digging I found that Bethesda did something similar with expiring currency only just for Japanese residents: https://www.reddit.com/r/RAGEgame/comments/c6ielb/bethesda_puts_an_expiration_date_on_virtual

I didn't read in detail when I googled the laws, but skimmed and from the sounds of it they have a lot more upkeep to do on the currencies, so I figure because of that it starts to be less cost effective to keep the currency around longterm. But that just makes me wonder more why you're allowed to by so much crysta in the first place if it's just going to expire.

I've also never bought the stuff before so I don't know how clear or blunt it is that your currency will expire eventually.

[Halivel]

But that just makes me wonder more why you're allowed to by so much crysta in the first place if it's just going to expire.

I can't even buy crysta (option doesn't exist in my account) so I'm not sure, but from my understanding after reading the info about it on support page - can't be crysta also used for paying for things like transfer, retainers and optional items? If that's the case, then it not having a low limit makes sense, since SE can't really know if you're going to use your currency only for subscription or for additional services as well.

[Sotaris]

Why would you buy 9000 worth of crysta then not use it? Boogles my mind.

It's not a currency. SE is not a bank. It's only a pre-purchase.

I added 3k crysta two years ago for the subscription, cause I can’t always remember to pay the bill. I never expected such ridiculous things. How can a currency expired? I just two years?

They want you to spend it. Like a gift card has a expire date. Same thing basically.

[SherlottaEryut]

Ouch, that sounds painful.

All you can do in this moment is contact customer support and hope for the best. I find it so strange that currency can have an expiration date..

[Jin-]

Crystals deteriorate over time if they aren't polished

[Eldevern]

Crystals deteriorate over time if they aren't polished

Their magic deplete

[Larirawiel]

I added 3k crysta two years ago for the subscription, cause I can’t always remember to pay the bill. I never expected such ridiculous things. How can a currency expired? I just two years?

Hi, game card keys could be something for you. With a game card you can play for 60 days so you do not have to buy them very often. And if your account expires then you can get a new key maybe 15 minutes later via e-mail. It's way less trouble than expiring crystals.

Cheers