i love the tags for this thread. But I'll bite because why not
1. Talk to the folks who hold the purse strings, and tell them that we're long overdue for some budgetary investment considering ff14 prints money and we're hitting several limits. We could make even more profit but we need some money to stay in ff14 to do so. We can't be run on a shoestring anymore
Invest this in server infrasctructure and systems upgrades
2. Adjust combat and job design teams work schedules so that they actually work together. The job design team will also be expanded signficantly with at least 1 member for each role and the battle design team will understand the jobs they are designing for so we don't get more situations like where healers go 2 minutes without a single heal or tanks never needing to use a single cooldown. The community reps etc will also be enforced on spending time here, discussing and implementing improvements and feedback. These forums will also have increased moderation to crack down on troll threads.
3. Take a look at the job design plans for the next expansion especially healers and tanks. Focus will be on diversifying playstyles, readding lost or pushed up skills back to their lower levels. Potencies will be determined so healers and tanks account are no more than 20% behind a dps in terms of damage potential. Skills will be acquired in line with job lore.
4. Get the entire purchasing and account making process looked at since its apparently a pain in the arse. idk i been playing since ARR beta
5. Overhaul the character creator. Start with making hrothgar hairs decoupled from faces like it is for npcs so they don't have to pay extra. Then update the textures and models for older races. Raise the female au ra and miqote overall height and busts, lengthen the tails and fix those blocky limbal rings. Then start adding more options and fixes that are needed like longer hair, stubble, horn decoupling etc and making viera and hrothgar digitgrade like they were designed for. Au ra more draconic.
6. change gear design so that it accounts for tails and ears like it used to do, plus horns. More metal on casters/healers and less ridculous asymmetry. Tattoos now take into account auri scales. Less buttcapes and excessive shoulder pads.
update the glamour dresser so its more like wow's transmog and enough plates for each job, crafter and then 1 spare
7. Overall higher difficulty and hall of the novice expanded and made mandatory. Item sync is stronger and major potency buffs are only active on 51, 61, 71 etc to preserve balance. Thrice come ruin added to more fights. The difficulty increase will be gradual. older fights will have their markers updated and standardised.