I've seen an overwhelming majority of people in the community across all forms of social media as well as in-game rebuking the actions of the gatekeeping minority and his fans that were clogging up the screen and impeding his progress. People are taking an issue with a broad brush stroke being painted across the entire player base because of some misinformed no-lifers with a vendetta against him.
Is this community perfect? No. You'll not find an online community that is "perfect" anywhere, the constantly shifting and changing paradigm of what is considered socially acceptable rapidly changes on the internet sometimes overnight. Some people go with the flow, and others go against it. Having played MMOs for nearly two decades now, I can safely say that the XIV community is one of the nicer ones I have been a part of, and I'm proud of that - so I put kindness back into the community when I can by helping sprouts and offering advice when needed to hopefully pay it forward. Not everyone is going to have a great time, because as I said the community is not perfect, which is just the sad truth of the matter when it comes to online games.
While I won't see the actions of a few outliers and declare the entire community at fault, what I will do is express my disappointment with the way the GMs handled the situation when he sent in the report. An automated message in front of 200k people doesn't exactly sit right with me.

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