Why is the healer class basically a one spell dps class?

[ForteNightshade]

Why is there this attitude that devs don't know or can't design the game? Has it occurred to you that this is what the majority of players wanted?

Because of player feedback over the years, this is what the current game is a reflection of.

Because we have a litany of evidence they often ignore how the playerbase actually interacts with their systems or stubbornly cling to a job design nobody likes. Several others have highlighted the laughable introduction of White Mage's Lily gauge. So I'll provide some other standout examples.

- Monk was notoriously criticised throughout all of Stormblood; primarily the slow effect on Riddle of Fire, how useless Fist Stances were and the mess of RNG that was Charka stacks. Come Shadowbringers, they literally changed nothing despite citing Monk as their most improved job going into the expansion. The backlash was so immense, they buffed Monk to kingdom come and removed the slow on Riddle in five weeks. It took the playerbase outright refusing to play Monk before they finally listened. And the job is still a complete mess of broken ideas they've clung to since Heavensward.

- Dark Knight languished in obscurity for most of Stormblood due to being completely inferior to both its counterparts. It stood as the only tank without AoE mitigation whereas Paladin had two. All while Paladin dealt noticeably higher damage. Warrior, of course, remained King. In fact, it took them four years to finally end Warrior's reign as Godking super tank.

- Perhaps the most outright laughable example is when Yoshida openly acknowledged they weren't balancing Bard and Machinist with Piercing in mind despite Bard having such a massive power creep that even after nerfing Piercing by 50% going from Heavensward to Stormblood, it still remained the strongest DPS in Alphascape.

Suffice it to say... they don't have the best track record.