Final Fantasy XIV and a Culture of Enabling

[Saefinn]

The bolded part is why I'm disinclined to believe stuff like "you can get banned for telling someone to refresh their dots!". If SE did not want strangers to give advice on how to play they wouldn't have created the mentor system. Having the crown doesn't magically make you immune to any sort of punishment. It's not a get out of jail card.

I've seen some people say "I was only trying to help" when their idea of help was "omfg you need to stack not stand in China". Sure that's telling the person they need to stack, but it's far from being a polite way to put it. I've had to tell quite a few people to do basic things like turn on tank stance and I have managed to avoid punishment even when the player didn't take the advice/request well. You're not going to get in trouble with a GM for saying "please turn on tank stance" or "we need both dps to do aoe".

I often feel like this is the difference for sure and is my experience of it.

Heck, going on my handling customer complaints experience when I used to work complaints:
- Nice customer on the phone, they have a complaint about how any agent dealt with them, the customer had only sought service and weren't rude about it, but the agent was rude and unhelpful. And the situation is painted as to how they're reasonable and did nothing wrong, but the agent was probably having a bad day or something but is in the wrong.
- Then I listen back to the call and the customer is very rude and nasty.

Or the reverse of that, before I worked complaints:
- Customer calls up giving me and one of the engineers literal death threats.
- Customer later gets through to complaints after I cancelled their engineer visit (because, yes, I'm gonna send an engineer to your house you said you made death threats about), the person who took the call said they were sweet as anything, they listened back to the call and were shocked at the contrast.

I'd say "maybe it has made me jaded and that's just customer service Karens/Kyles", but then we see people with ERP venues post here after being moderated omitting the fact they're selling ERP when complaining their RP advertisements have ended up giving them strikes and it seems the same old story. I've seen complaint thread appear here before that were also like that.


When people want to complain about a situation, they omit anything that places them as the point of wrong doing or looking bad and the one on the receiving end is the bad guy and surprised Pikachu face that action was taken against them.

So when people report they've been wrongly moderated, whilst I accept the possibility, my default is almost always going to be "this is only one side of the story".

Oh please, if you have questions, ask in the chat
That the game is not available in your language? use a translator or join dozens of groups in your language about the game and look for a FC that supports you on your journey as many do.

Do you have any psychological or perhaps physical problems such as some kind of disability? TELL ME, I don't have to guess and I don't have to know that you have a problem, if you tell me perfect I understand you and I will support you as best I can.

A lot of disabilities tend to be sensitive topics and often not anybody's business either. Should people be telling the world they're disabled to avoid people calling them bad gamers? Especially, as let's face it, a lot of people aren't good about disabilities and can kinda be s***y about it?

And then we end up getting people who'll use the line without being disabled, then people will catch on and not believe people who really are...because that already happens in the real world, especially when it comes to psychological ones.

I just prefer people to just say if they're unsure of anything.

[Nayout]

A lot of disabilities tend to be sensitive topics and often not anybody's business either. Should people be telling the world they're disabled to avoid people calling them bad gamers? Especially, as let's face it, a lot of people aren't good about disabilities and can kinda be s***y about it?

And then we end up getting people who'll use the line without being disabled, then people will catch on and not believe people who really are...because that already happens in the real world, especially when it comes to psychological ones.

I just prefer people to just say if they're unsure of anything.

Well, you will have to arm yourself with the courage to say it or something because I have to know and not guess if you have a problem which makes you unable to play your role in a dungeon or you cannot respond to what they write to you.

I do not have to know your problems and if your performance in the dungeon prevents it from being done in an equitable way between 4 players I will kick you because it is not my work to be a fortune teller. That people would abuse in the future? Well unfortunate, I will worry when it happens.