Quote Originally Posted by MsMisato View Post
I believe SE gave everyone at the time a free fantasia for the new race of Au Ra. That was the only time I seen a fantasia that was free asides from the CE and the completing the ARR MSQ.
There's been 3 "free" Fantasia's:

1) From the 2.0 MSQ (previously veteran reward)
2) From the Heavensward collectors edition
3) From having a character from 1.0.

Originally all 1.0 characters got a free appearance change (option was automatically there on character select), but many people didn't realise/messed up so they just sent a Fantasia to literally everyone with a 1.0 character, whether they used the free change or not. I used my free change when I logged into 2.0 for the first time, but I still have all 3 of the above Fantasia's as I've never wanted to change since.

I'm afraid there was never a free Fantasia for Au Ra, I think you're mixing that up with the HW collectors edition which was also when the Au Ra were released (launch of Heavensward).