Quote Originally Posted by Alleo View Post
Covid only started to affect stuff around february or march this year. The expansion had been out for much longer than that. I dont think its too much to expect them to at least release one or two new hairstyles for the new races before 6.0 because if something like a hairstyle cant even happen in between expansion than its even worse than I thought..at the start of the game we got countless of new hairstyles per patch. Now with more income, more players, more cash shop items we somehow get less and less of them..and they seemingly dont even manage one new style for the new races..
Main issue is we as the player base do not know how much of that income goes back into FFXIV. Though I suspect it is a small fraction, FFXIV revune is probably funneled into different projects.

As another poster mentioned that is business.