That's hard to say really. My first guess is that they are still stuck in the mentality of how healers were played in ARR.
But perhaps a more likely banana skin could be with how testing, balancing and QA is handled. My suspicion is that SE simply have a large pool of testers shared between multiple projects with people getting assigned through fairly random tickets. So there's a pretty good chance that alterations and balancing choices are getting validated by people that potentially don't have a particularly deep understanding of the game beyond 'can I keep my group alive?' and 'is my character's head attached on the right way?'. They don't look at SCH landing in a new expansion with no AoE yet again and go 'hey yeah, this is bad right?' as they likely don't know any better.


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