I see your argument, and I raise you this thought: releasing two extremely limited races, one more limited than the other, is a terrible design choice.
Literally every single other race in the game has more options available to them than Hrothgar and Viera. Hrothgar and Viera character customizability is objectively worse than every other race in the game. They have fewer hairstyles, fewer hats, and they don't even have their own unique hempen set. One less racial set than every other race in the game is imo, tiny compared to the rest, but it adds up. Without even adding the real nonsense that is charging Hrothgar $10 every time they want a new 'do, AND without counting the lack of a second gender option for either race.
They've said this is the last time they plan to add new races, and MAN did they do a half of a job of it. Which is really a shame, because I absolutely love the way Viera look... but I like having options more.