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  1. #11
    Player
    RisaKins's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    45
    Character
    Risa Heartilly
    World
    Lamia
    Main Class
    Archer Lv 72
    So I was able to play Final Fantasy 14 all day today without a single error/crash. I did roulettes, new content, house decorating, jumped servers and even went to Eulmore at it's most populated time, and not a single DC or lag.
    I hit about 11:57pm EST now, went back to the FC house to chat with friends and BAM another Error!
    I can't figure out the connection between the crasshes aside from the repeated DX11 error messages.
    (0)

  2. #12
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good morning and thank you for the reply.

    Are you able to provide a screen shot of the crash error? If you have not done so already, could you try changing the compatibility mode? To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #13
    Player
    RisaKins's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    45
    Character
    Risa Heartilly
    World
    Lamia
    Main Class
    Archer Lv 72
    Quote Originally Posted by Dynratygus View Post
    Good morning and thank you for the reply.

    Are you able to provide a screen shot of the crash error? If you have not done so already, could you try changing the compatibility mode? To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    I have provided a selection of the errors on page one of this thread. And I have had issues with windows 7, I couldn't even login at all, which is why I'm officially using windows 10 now.
    (0)

  4. #14
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Good morning and thank you for the reply.

    You mentioned that you updated your graphics drivers. On your system report it shows that the latest update was back in 2015. Could you double check to make sure they are update to the latest version?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  5. #15
    Player
    RisaKins's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    45
    Character
    Risa Heartilly
    World
    Lamia
    Main Class
    Archer Lv 72
    Yes my graphics drivers are completely updated, I don't know why it would show that.
    Also, I AFK'd for the night and was logged in for an entire day with a DC of any kind, in my private estate.
    (0)

  6. #16
    Player
    RisaKins's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    45
    Character
    Risa Heartilly
    World
    Lamia
    Main Class
    Archer Lv 72
    I've updated with a few more DX11 errors from other users as well
    (0)

  7. #17
    Player
    reallyfunnyname's Avatar
    Join Date
    Nov 2019
    Posts
    3
    Character
    Yellow Acorn
    World
    Brynhildr
    Main Class
    Lancer Lv 6
    So i found a spot that consistently causes this crash.
    Standing next to the "We are all mad here" bunny fate in the Eureka Pyros will cause a dx11 error. On the other hand, being in the same instance but not looking at it will not trigger it.
    (0)

  8. #18
    Moderator Dynratygus's Avatar
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    Oct 2018
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    RisaKins, thank you for the reply.

    Does the crash occur when the resolution is changed at all? Does it happen when the game is run at windowed mode or borderless full screen?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  9. #19
    Player
    RisaKins's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    45
    Character
    Risa Heartilly
    World
    Lamia
    Main Class
    Archer Lv 72
    Quote Originally Posted by Dynratygus View Post
    RisaKins, thank you for the reply.

    Does the crash occur when the resolution is changed at all? Does it happen when the game is run at windowed mode or borderless full screen?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    The crashes are STILL completely random.
    It will be during both window or borderless, and I have all resolution settings turned all the way down for the most part.
    (0)

  10. #20
    Player
    RisaKins's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    45
    Character
    Risa Heartilly
    World
    Lamia
    Main Class
    Archer Lv 72
    UPDATE!: So I have not changed anything, however it seems I've been able to stay logged in for long periods of time, and I took a chance on the new Nier raid, and I didn't DC once! I'm not sure if this is progress of some sort or if I just got super lucky <3
    (0)

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