Dear Square Enix...

[Zeref]

How is SE not supposed to be responsible when a customer that are willing to give them money are now not able to? I'd fire whoever came up with the retarded billing system.

They are, but most of this thread was about C&B not supporting Saudi-Arabia.

[Sontawila]

They are, but most of this thread was about C&B not supporting Saudi-Arabia.

My friend has a Brazilian SE account and the only option available to him is C&B. He registered with C&B, verified his CC; and guess what? He can't pay for the game because he got a message stating that the service is not available to his region and that's AFTER he contacted C&B and SE. Link to thread:

http://forum.square-enix.com/ffxiv/t...513#post485513

Now he is blocked out of the game because SE can't seem to provide basic customer service even though they had more than a year to prepare.

NOTE: It doesn't matter what country you live in; if you buy a game/product you should expect adequate support from the company making money out of it. Unless it's explicitly advertised that it's not meant to be sold in that region.