Its the reaction from those that abhor the change they made to make the cutscenes un-skippable since new players couldn't enjoy the story on their first clear. This problem was first made by them having been the most efficient tomestone farm back in the day. Then they made the roulette so people would keep queing it. Then enough people complained and they did it despite the outcry against it having been louder.

Reportable or not, I'm of the mindset that it just speeds up the clear so everyone can move onto the next thing on their to-do list so no harm, no foul. If the story is that important to someone the unending journey exists for a reason.

Immersion in an mmo is an irrelevant point given our mount selection and glamour options.