1) I really liked the role quests, they were all of a high quality and linked in to the MSQ/lore perfectly. Job quests were always hit and miss for me. Some were great (DRK) while others were...not so great (PLD).

2) I agree with your glam point, although I'm sure we didn't get Sophia and Zurvan weapons with SB's release. The former were from 4.5 and the latter are still missing.

3) I absolutely disagree with you regarding zones - I find every single ShB zone wonderful to look at and explore.

4) I'm on the fence about voicing. Sure, more would be great, but it would increase dev time and costs considerably. I don't have trouble reading things.