Not sure if it is the best idea to publicly encourage blacklisting someone. Something tells me that in itself could be reported as harassment.In the old days of MMOs, reputation mattered. I guess nowadays with world visits and the like, it's easier to do things like this.
I would blacklist the person, and encourage others (who are upset by this person) to do the same. If no one can see their chat, they become invisible.
If there are no names given (there hasn't been) then it is not harassment. It is simply one person giving advice to another in order to "solve" an issue. Even if multiple people know who it is, as long as they aren't named and shamed there has been no breach of the ToS.
Well, that's why I included "who are upset by this person" - so if offered in that light, I don't think it would qualify as harassment. Telling a player they can report and blacklist just means they can move on and continue playing.
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