The whole thing will make a great study in Marketing and PR in the next 10 years
Particularly when considering the difference between Japan and The West.

Developers never lied, but they never clearly said outright that certain things weren't coming. They need to be clearer about content and fans expectations. We had it really good for years so the bar continues to rise beyond expectation, at some point the bar is going to be unobtainable. For a good chunk of the playerbase that happened at the last FanFest. Hopefully they learn from this.