In my experience, it is always the people who yell elitism and screech the word 'toxic' so often that are terrible players. I just finished my final Tank mount and have done this by doing almost exclusively normal mode SB content (raids). I just expect the basics. But the amount of people who do not even understand the basics of their class, present almost every run. No shirks, no Diversions, terrible DPS, insane amounts of overhealing, there are just so many people in this game, at level 70 and experienced that have such a poor playstyle that it's actually quite sad. For me, a bad player has nothing to do with ridiculous fluff like "being toxic" or "not seeing that this game is for fun". That is a behavioural "issue". A bad player is someone who progressed levels on their class but does not take out the time to hit the striking dummy for a bit, to take 10 minutes to look at a guide video, to not even read tooltips, don't come prepared to raids and generally waste the time of all other people involved. And there are plenty of these people.