Constant disconnection in Air Force One

[Einmimiria]

Thank you for the reply.

I apologize that there isn't a clear solution to this issue, however, we have limited control over how you connect to the server. The suggestions we provide are to make sure that there is nothing interfering within your home network (your PC and router) as these are the things you have direct control over. If none of these resolve the issue, it stands to reason that there is nothing within your home network that solely causes the error.

As for the game or server being the sole issue, I don't believe this to be the case. This would result in significantly more people being affected by the error than we are currently seeing.

If it is not the home network or the server, then the issue lies somewhere between you and the server. This is a rather broad area and can be caused by a number of things (congestion, routing issues, etc). Since we have no way to monitor or facilitate this kind of issue, we are left with suggesting that you contact your ISP.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Bacent]

Thank you for the reply.

I apologize that there isn't a clear solution to this issue, however, we have limited control over how you connect to the server. The suggestions we provide are to make sure that there is nothing interfering within your home network (your PC and router) as these are the things you have direct control over. If none of these resolve the issue, it stands to reason that there is nothing within your home network that solely causes the error.

As for the game or server being the sole issue, I don't believe this to be the case. This would result in significantly more people being affected by the error than we are currently seeing.

If it is not the home network or the server, then the issue lies somewhere between you and the server. This is a rather broad area and can be caused by a number of things (congestion, routing issues, etc). Since we have no way to monitor or facilitate this kind of issue, we are left with suggesting that you contact your ISP.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Fine then. It's 'my side's fault'. Then how about explaining what's so different with Air Force One? Why is it handled differently than Leap of Faith? They're the only gates that have a special instance. Why is it only Air Force seems to crash when Leap can have dozens of players in it at a time with NO ISSUE AT ALL?

Not getting any explanation on this is adding to the frustration. Why is something with a flexible time limit stable, but something that has a fixed time limit unstable?

And just so you know, there's a LOT of people who don't do ANY minigames in the Gold Saucer at all, so there could be a lot more people that this affects, but they don't care enough to try out the game.

It'd be nice if you guys had something that let people save their game data logs or whatever for any time they disconnect so you could actually get more information beside the mess this has become.

[althenawhm]

Still having regular disconnects on Air Force One, both wireless and wired connections to my ISP. And furthermore I have also had the opportunity to connect to a different ISP and modem and still got the old 90002 disconnect.
Please have the team look into this on your sever end.

[Selenim]

As for the game or server being the sole issue, I don't believe this to be the case. This would result in significantly more people being affected by the error than we are currently seeing.

Just how many people need to be affected for you to take this seriously ? It's happening to me at least half the time I play Air Force One and happening to almost everyone I asked about, just because not that many people complained about it doesn't mean it isn't a widespread issue.

[Bacent]

Just how many people need to be affected for you to take this seriously ? It's happening to me at least half the time I play Air Force One and happening to almost everyone I asked about, just because not that many people complained about it doesn't mean it isn't a widespread issue.

Honestly I'm assuming they ran out of simple/scripted replies they could have given me at this point in time. I've basically stopped playing Air Force One, despite loving it since I can get max score almost every time, because I don't want to be screwed by their server stuff. I've tried EVERYTHING they have told me to try to ensure I have a proper connection, but once again they're showing they don't give too much of a damn with minigame stuff when people have legitimate complaints of their game time being affected.