Move the servers back?

[Daniolaut]

There were not nearly as many technical support threads, and people d/c’ing, and complaining of such severe lag when the servers were where they were before.

I don’t understand.

I can pretty much not play this game at night since the sever relocation. I can play laggy gathering and pray I don’t mess with laggy crafting and before I was doing just fine almost never had lag or d/c issues.

The NODES are Dallas Tx, and San Jose, Sacramento California. NTT.net.

It’s obvious to the players and SE, why isn’t it getting addressed?


129.250.3.245 Dallas tx
129.250.3.17 SanJose ca
129.250.7.57 Sacramento Ca

[Daniolaut]

I already removed my Internet security, and port forwarded.

[Daniolaut]

I don’t like being restricted to either coughing up more money to pay for wtfast that *might* help, or only doing raids/trials in the morning.

We already pay for internet, the sub, retainers, mogstation items, and now the app. Now we have to pay for WTFast too since the relocation?

[hynaku]

Moving the servers to location they did was very bad idea. CA was worst place could think of to move them to with all fires they have every year that interrupts the path to them. Please move them back. I would rather have ping of 120 than not being able to play from lag spikes and disconnects. I used a service like WTFast and it didn't even help out much.

[Leviathan1usa]

The problem with moving the servers back to where they were is it only fixes the issue for us. I have friends that play that live in a different state where they were affected like we are now, and since the move they are not affected anymore. What they need to do is put this in a central location for the servers where no area is being affected. I am paying for a ping server connection right now which is absolutely insane that SE expects me as well as others to do this. I can guarantee you it IS NOT the ISP that is the issue, it is the routing of the servers. We have been hearing for months maybe even close to a year, here try this, try that, it's your ISP. You charge us a nice monthly service fee, including charging extra for retainers which is also insane as no other MMORPG does that, so I pay over $30 a month for a game that quite frankly I don't feel SE cares about it's customer's currently. Fix the issues or we need to go to the better business bureau or take it legally to be addressed or recoup for the lousy service we are being provided for a year now where we are seeing no steps being taken to address an issue, but being fed lots of excuses. I posted on the last big thread from about 6-8 months ago and have been using a ping server to get things at least somewhat stable but even now these are appearing running through these which goes through New York where I could at least play with my friends, again paying for something I shouldn't have to, because you have not got up and done anything about this other than make excuses. When will we see some type of resolution? Yes I am frustrated, and I am tired of being run over, but this type of thing is what hurts a company when they ignore things.

[Lorgana]

On the note of the server relocation, I don't think it's a coincidence that we have been having severe issues being unable to load into solo instances every single patch ever since the relocation. Lag and such aside I've suspected for a long time that the new servers just aren't able to handle the load as well as the old ones

[Zumi]

The servers are way better now then they were at the old location.

[Valkyrie_Lenneth]

On the note of the server relocation, I don't think it's a coincidence that we have been having severe issues being unable to load into solo instances every single patch ever since the relocation. Lag and such aside I've suspected for a long time that the new servers just aren't able to handle the load as well as the old ones

Actually, the original servers also had this issue, but even worse. They also stated they had power issues at the location the old servers were.

The game was unplayable for many at 5pm EST because the level3 nodes in Montreal basically just stopped letting traffic through because they were hammered so badly. I haven't DC'd hardly at all since the move, it used to be daily.

And it IS an ISP issue, not a "server routing issue" as the other person said. If it was a server issue, VPN's wouldn't fix the problem. All a VPN does is go around crappy ISP routes. Which means its your ISP or your ISP's ISP (yes this is a thing).

[Freyt]

My ping has indeed suffered from it. Rather than reversing the change, I simply want SE to work on making it better in any way they can. I can't believe that there's nothing that they can do to make it better, whether it's inside or outside of their servers.

[Ramesses]

The servers are way better now then they were at the old location.

Agreed. And personally, I've have not been privy to any issues affecting my game play whenever I travel to Northern California.