Move the servers back?

[miraidensetsu]

Let's even be a little more crazy and ask that they throw our friends in South America and Australia a bone and find some local servers there, too. I'm sure it'll pay dividends when they launch their next MMO and these problems don't have to crop up again.

That's my dream.

And at Brazil there are pretty good datacenters. So good that Microsoft keeps all Azure servers at Sao Paulo. And that datacenter alone is enough to keep Azure services for the entire south America.

And it works for games? Yes, it works. Brazil have even a WoW server, with a full-translated content to portuguese. And the first server was opened 6 years ago.

Well... Everyone can dream...

[Sigma-Astra]

I had a better connection and input to the servers where they were at originally. It's not a good thing that as a paying customer, I have to account for lag spikes when I'm playing XIV. And, also try to think ahead of how fast the server ticks are going to read my next action so that I can safely move out of an AoE or worst, make sure Enochain doesn't drop off...which has happened in Savage and its frustrating to see that I have 3 seconds left on the timer but the server says "Lulz, no you don't, fam".

[Miziliti]

I'm not sure if moving the location back would help. In fact, I'm in CA and this entire week I have severe rubber-banding and the whole game is a gigantic power point slide show. I rarely dc, but I can get freeze at a place for 30 seconds in a dungeon. Something is very wrong with the US servers.

[Valkyrie_Lenneth]

I'm not sure if moving the location back would help. In fact, I'm in CA and this entire week I have severe rubber-banding and the whole game is a gigantic power point slide show. I rarely dc, but I can get freeze at a place for 30 seconds in a dungeon. Something is very wrong with the US servers.

Its not the servers, for the last time its not the servers. PEOPLE ITS NOT THE SERVERS!

Its the networking equipment outside SE's control. Their datacenter's ISP, or their ISP's ISP. If it was the servers themselves, EVERYONE would be experiencing the same issues. Its NOT everyone.

Its not even fully the ISP, but certain switches/routers in the route. Its not the networking gear at the datacenter, or it would be effecting everyone.

[kikix12]

Its the networking equipment outside SE's control. Their datacenter's ISP, or their ISP's ISP. If it was the servers themselves, EVERYONE would be experiencing the same issues. Its NOT everyone.

It's the fault of the road between server and players, yes.

But I'm really fed off with the argument that "servers" means that everyone have problems. It's not. Computers are not something that either works perfectly or dumps completely. Have you ever tried running a program that outright devours your computers resources simply for staying afloat?! If yes, then you would know that it works smoothly, but other programs suffer.

Computers work through priority. There is NO SUCH THING as multitasking for computers! Every piece of the computer works on ONE THING AT A TIME. The time between it switching from one process to another is simply so small, that unless you have tons of programs open, you won't see a difference with any hardware in the past several years.

That means that a computer CAN and WILL work smoothly on whatever have high priority, but will not work smoothly for whatever have low priority. If there are players that are responsive (due to good connection to the servers) and players that are unresponsive (due to bad connection to the servers) when the servers themselves are under stress, the servers are most likely going to increase the priority for maintaining the good connections at the cost of the bad connections. Hence SERVERS make SOME players win and some players lose stable connection.

There are all sorts of ways developers can influence things like priority. For example, in old Windows'es, alt+ctrl+delete had surprisingly low priority and would not work if your CPU was at 100% due to a buggy program. In newer Windows'es, that combination will open the blue screen with options within moments no matter how messed up the computer is.

Increasing the hardware will also allow the servers to maintain more connections with stability. For things like servers, you do not want them to be used at full capacity. They should be upgraded before that. Servers operating at full capacity are servers that work as slowly as possible on the receivers end. They have to "switch" so often from process to process that not only it takes a while before they return to the old one (in comparison to when they are working under lower load), but may opt out to try and lower priority for what it finds lower importance processes altogether. That's how computers work.

[Miziliti]

Its not the servers, for the last time its not the servers. PEOPLE ITS NOT THE SERVERS!

Its the networking equipment outside SE's control. Their datacenter's ISP, or their ISP's ISP. If it was the servers themselves, EVERYONE would be experiencing the same issues. Its NOT everyone.

Its not even fully the ISP, but certain switches/routers in the route. Its not the networking gear at the datacenter, or it would be effecting everyone.

Well I'm not saying it's the server itself, but everything possible thing related to the functioning of the data center from equipment to service provider to route, etc. FFXIV is literally unplayable as of now. I don't know what's causing the problem and don't think it's the isp in my area. I can do everything else smoothly like streaming and play other steam online games perfectly fine, but FFXIV just wouldn't run smoothly. It started 2 to 3 weeks ago, the game turned into a rubber-banding power point slide show all of a sudden. I'm not IT person, but this is extremely annoying.

The most frustrating thing is I had zero issue with connection before the relocation. Now post relocation, I suddenly have connectivity issues when I'm in West Coast is absurd.

[Luna-M]

Moving a datacenter cost lot of money. It don't make sense from a business perspective and rest of us in EU and JP don't want another 24-48 hr maintence cause a miniority of NA players have slightly higher ping now, it's unfortunate but SE can't please everyone. At least until they add more datacenters (not ingame datacentre) in a big continent like NA.

[Leviathan1usa]

Moving a datacenter cost lot of money. It don't make sense from a business perspective and rest of us in EU and JP don't want another 24-48 hr maintence cause a miniority of NA players have slightly higher ping now, it's unfortunate but SE can't please everyone. At least until they add more datacenters (not ingame datacentre) in a big continent like NA.

There is more of a minority and just like you when you were experiencing issues when it was moved and you were having issues prior to the move it's the same thing. If it were a higher ping that would be one thing but to be unplayable where I can literally hit something for a heal or whatever it is I am trying to do and it takes 3-5 seconds is unreal. You guys act like it's ok for part of the people to have to battle through it just because yours is ok. It's about everyone playing just not you guys specifically and there are still way too many posts of issue than just a "minority" of people. We could have said that when you guys were having problems but we didn't and it wasn't right for you guys either, so don't go saying oh it's ok now too because it's not us!

[Luna-M]

There is more of a minority and just like you when you were experiencing issues when it was moved and you were having issues prior to the move it's the same thing. If it were a higher ping that would be one thing but to be unplayable where I can literally hit something for a heal or whatever it is I am trying to do and it takes 3-5 seconds is unreal. You guys act like it's ok for part of the people to have to battle through it just because yours is ok. It's about everyone playing just not you guys specifically and there are still way too many posts of issue than just a "minority" of people. We could have said that when you guys were having problems but we didn't and it wasn't right for you guys either, so don't go saying oh it's ok now too because it's not us!

I never said it was okey. I'm saying from a business side if a small portion of your endusers experience some or slight lag but 2 other regions and a bigger part of NA are fine it don't justify to move a datacentre again. I also want to urge anyone check their ping with Pingplotter like someone else mentioned before as the issue might lie in the datancentre ISP (aka out of SE control). The affected americans that say ping gotten higher is a minority on the bigger scale, a loud minority. It's really unfortunate and I understand it's frustrating.

I wonder how it is for EU players? I have yet to hear about EU players having an issue due to proximity to servers. But this could be partially due to how internet speeds tend to be far better there than in and around NA : /

Depends on your location. I live in Sweden and datacentre is in Germany (i think) so my ping is decent enough to play without much lag. Problems for me and many many other europeans comes to instanced content (raids, dungeons, palace, hoh etc) where we had issues since 4.1 with 90k disconnects and heavy lagspikes.

So don't think we assume some of NA is only having issues, we're having our share too.

[Sigma-Astra]

To be fair, it didn't make sense for them to move the servers in the first place either and piss off the people that had a good connection with suddenly a lackluster one. Surely, with how much the move costs them they could have just opened another server location for the West Coast.