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  1. #41
    Player
    Hacchan's Avatar
    Join Date
    Aug 2013
    Location
    Yamete gomenasai
    Posts
    54
    Character
    Fei Soulstar
    World
    Lich
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Cassiope View Post
    Do you really think that this kind of issue happens inside a banking system where customer can ask money back for any transaction not send right in time ...

    Disaster recovery plan and fallback data center exists since a long time ... i suppose it's not for us :-(
    Unrelated, a bank wont need a the same type of server to send data for a transaction, they just need (to put it simple) a key confirmation that goes from a to b then back to a and that's it.
    (0)

  2. #42
    Player
    geekgirl101's Avatar
    Join Date
    Aug 2013
    Posts
    469
    Character
    M'leineya Leoh
    World
    Phoenix
    Main Class
    Red Mage Lv 100
    Quote Originally Posted by Sythen View Post
    Something major has happened, no failover system is 100% effective.
    Can totally vouch for that. We have a backup system here for all our data, but one hot summer we had all the drives break down and the backup system also lost all the data too. Was a bad year.
    (0)
    Gaius van Baelsar: Nor is this unknown to your masters. Which prompts the question: what came first, the chicken or the egg?

  3. #43
    Player
    Cassiope's Avatar
    Join Date
    Mar 2011
    Posts
    25
    Character
    Cassiope Crazycass
    World
    Moogle
    Main Class
    Goldsmith Lv 70
    Quote Originally Posted by Hacchan View Post
    Unrelated, a bank wont need a the same type of server to send data for a transaction, they just need (to put it simple) a key confirmation that goes from a to b then back to a and that's it.
    If only stuff was so simple than a simple confirmation ... i suppose that you have always enough currency just in case ATM system is down ... yep some credit card need some check within your bank to allow you to do an operation.
    (0)

  4. #44
    Player
    Hacchan's Avatar
    Join Date
    Aug 2013
    Location
    Yamete gomenasai
    Posts
    54
    Character
    Fei Soulstar
    World
    Lich
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Cassiope View Post
    If only stuff was so simple than a simple confirmation ... i suppose that you have always enough currency just in case ATM system is down ... yep some credit card need some check within your bank to allow you to do an operation.
    And what i said is still valid, a bank doesn't need a constant online connection your credit card and flow different amount of data between the card and the bank when you have it on you or when you're using it to buy anything through cashier or online. It literally is just a code that it send to the bank to confirm that you valid the payment and the only check the bank does is if you have the fund or can go in the negative for the month.
    The system needed is way lighter and require less power, it's not 'simpler' it still have to do that sort of computing multiple time through the day to multiple location but the system remain just a short back and forth.

    EDIT: Update

    We are continually working to fix the issue, but as there are multiple affected areas, we are unable to provide the recovery time.
    We will keep you updated and inform you as soon as there are any changes. We thank you for your patience and understanding.
    (0)
    Last edited by Hacchan; 06-21-2018 at 11:57 PM. Reason: i can't type, fite me.

  5. #45
    Player
    Kirin_Grimsbane's Avatar
    Join Date
    Jun 2018
    Location
    Gridania
    Posts
    8
    Character
    Kirin Grimsbane
    World
    Phoenix
    Main Class
    Warrior Lv 80
    So... I am guessing Chaos Server / EU Data Centre is going to be out of commission for the rest of the day, if not up until and possibly through the weekend at this stage...

    Welp, there goes my Eureka grind plans. XD
    (0)

  6. #46
    Player
    Pain_Sama's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Pain Sama
    World
    Shiva
    Main Class
    Arcanist Lv 7
    There should be some kind of compensation to this "Chaos"
    I took a day off work to level and now ended up refreshing forums!!
    (0)

  7. #47
    Player
    JCharms's Avatar
    Join Date
    Sep 2016
    Posts
    194
    Character
    Maybelline Charmers
    World
    Cerberus
    Main Class
    Culinarian Lv 70
    Quote Originally Posted by Pain_Sama View Post
    There should be some kind of compensation to this "Chaos"
    I took a day off work to level and now ended up refreshing forums!!
    I'm sure if you ask nicely, they may send you the 25 cents they will owe you from the down time.
    (6)

  8. #48
    Player
    Tint's Avatar
    Join Date
    Aug 2013
    Location
    In the right-hand attic
    Posts
    4,344
    Character
    Karuru Karu
    World
    Shiva
    Main Class
    Fisher Lv 100
    Quote Originally Posted by Kirin_Grimsbane View Post
    So... I am guessing Chaos Server / EU Data Centre is going to be out of commission for the rest of the day, if not up until and possibly through the weekend at this stage...

    Welp, there goes my Eureka grind plans. XD
    i hope they extend the duration of the event when the downtime is more than 1 day.
    (0)

  9. #49
    Player
    Kirin_Grimsbane's Avatar
    Join Date
    Jun 2018
    Location
    Gridania
    Posts
    8
    Character
    Kirin Grimsbane
    World
    Phoenix
    Main Class
    Warrior Lv 80
    Quote Originally Posted by Tint View Post
    i hope they extend the duration of the event when the downtime is more than 1 day.
    Yeah I've yet to do that either, tbh. :/
    (0)

  10. #50
    Player
    MistakeNot's Avatar
    Join Date
    Sep 2015
    Posts
    2,312
    Character
    Auriana Redsteele
    World
    Zodiark
    Main Class
    Paladin Lv 83
    Quote Originally Posted by Pain_Sama View Post
    There should be some kind of compensation to this "Chaos"
    I took a day off work to level and now ended up refreshing forums!!
    That you took the day off is not something they can take responsibility for.

    In general, very very few MMO providers will give any kind of compensation for unplanned outages unless they last for 24 hours or more. And even then there is no guarantee.
    (0)

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