Chaos data server down?

[DDkiki]

I don't think they can do a rollback for individual players like that, but I think even if they did it could be abused by crafters killing their game client every time it looked like they weren't going to make a successful HQ so they'd get all their stuff back and try again.

Yeah i totally agree that if they just give items that lost on all DC it will be abusable and its a bad decision :< just still a little salty and sad, thats all. Still think their ignore to the whole DC while crafting problem is frustrating...and add the rule of "return only 1 lost or bought on mistake item per account" when Blizzard have no problem with it...This makes me even sadder elezen.

[Cerbolt]

tbh I'm not that shocked that chaos finally went down. Maybe they might actually do something about it now. Doubt it though.

[Faeon]

Yes broke, same

[Hacchan]

Update

"We have discovered that there has been a major power outage at the EU Data Center, and all functions are inoperable. Currently we are working as quickly as possible to fix the issue, but as several pieces of server and network equipment have been damaged by the power outage, recovery may take some time."

Not here to defend SE delayed answer to EU (as always) but it's not something they can control. @Pain_Sama you pretty much just started, shit happen from time to time and nobody can magicly solve 'em, it could have happened to any company.
The reason might be true but feel somewhat... far fetched. It maybe is true that it's a power outage but how come the server show fine and online on server status on the launcher, lodestone, ARRStatus except Is.XivUp..
They'd be the first to actually show that the server are truly disabled so i still think there's something else happening..

EDIT: Forgot to mention but the server themself probably popped offline for a short amount of time, kicking everyone out meanwhile they were still alive and kicking with only the lobby server being offline, you can still ping the server fine.

[Cassiope]

Do you really think that this kind of issue happens inside a banking system where customer can ask money back for any transaction not send right in time ...

Disaster recovery plan and fallback data center exists since a long time ... i suppose it's not for us :-(

[Sythen]

Do you really think that this kind of issue happens inside a banking system where customer can ask money back for any transaction not send right in time ...

Disaster recovery plan and fallback data center exists since a long time ... i suppose it's not for us :-(

This sort of thing is rare, even in the banking system.

Something major has happened, no failover system is 100% effective.

[geekgirl101]

Something major has happened, no failover system is 100% effective.

Can totally vouch for that. We have a backup system here for all our data, but one hot summer we had all the drives break down and the backup system also lost all the data too. Was a bad year.

[Hacchan]

Do you really think that this kind of issue happens inside a banking system where customer can ask money back for any transaction not send right in time ...

Disaster recovery plan and fallback data center exists since a long time ... i suppose it's not for us :-(

Unrelated, a bank wont need a the same type of server to send data for a transaction, they just need (to put it simple) a key confirmation that goes from a to b then back to a and that's it.

[Cassiope]

Unrelated, a bank wont need a the same type of server to send data for a transaction, they just need (to put it simple) a key confirmation that goes from a to b then back to a and that's it.

If only stuff was so simple than a simple confirmation ... i suppose that you have always enough currency just in case ATM system is down ... yep some credit card need some check within your bank to allow you to do an operation.

[Hacchan]

If only stuff was so simple than a simple confirmation ... i suppose that you have always enough currency just in case ATM system is down ... yep some credit card need some check within your bank to allow you to do an operation.

And what i said is still valid, a bank doesn't need a constant online connection your credit card and flow different amount of data between the card and the bank when you have it on you or when you're using it to buy anything through cashier or online. It literally is just a code that it send to the bank to confirm that you valid the payment and the only check the bank does is if you have the fund or can go in the negative for the month.
The system needed is way lighter and require less power, it's not 'simpler' it still have to do that sort of computing multiple time through the day to multiple location but the system remain just a short back and forth.

EDIT: Update

We are continually working to fix the issue, but as there are multiple affected areas, we are unable to provide the recovery time.
We will keep you updated and inform you as soon as there are any changes. We thank you for your patience and understanding.