Players sometimes are foolish. Sorry to hear your experience was so negative. Feel free to report them if they are too harsh.

GM's do not take kindly to newbie bashing.

First time bonus requires a "Clear" to remove.

If you didn't clear it...you didn't get the bonus and you can try again later.

This is true because of past attempts to clear savage content and or extreme primals.

So yes...you can try again.