Error Code: i2501 - Can't add payment method or upgrade account

[Lilolo]

How did you contact support? I sent them an e-mail a few days ago and no one answered me and then the phone number says they're only available Mon-Fri (๑◕︵◕๑) I just want to be able to talk to theeeem...

[Parms]

How did you contact support? I sent them an e-mail a few days ago and no one answered me and then the phone number says they're only available Mon-Fri (๑◕︵◕๑) I just want to be able to talk to theeeem...

I used Live Chat. I also sent a support ticket because I'm not thrilled with how the live chat went. I'll wait until Monday and contact them again. Let me know what you find out! Did you experience the same thing as me, where you purchased the game but couldn't make a second transaction?

[Lilolo]

I used Live Chat. I also sent a support ticket because I'm not thrilled with how the live chat went. I'll wait until Monday and contact them again. Let me know what you find out! Did you experience the same thing as me, where you purchased the game but couldn't make a second transaction?

Yeeep. Same thing. I wanted to buy an outfit and upgrade to collectors but thEY WON'T FREAKING ANSWER ME. And Live Chat isn't even showing up as an option for me T_T

[Parms]

Yeeep. Same thing. I wanted to buy an outfit and upgrade to collectors but thEY WON'T FREAKING ANSWER ME. And Live Chat isn't even showing up as an option for me T_T

Live chat is only available M-F, so give it until Monday. Glad to know we're in the same boat. I'll keep you up to date with what I find out, and vice versa! Maybe at some point they'll let us pay them :P