On one hand, I understand Square's position (below). Obviously, they cannot control that which is out of their control. On the other hand, it is by their own admission here that they understand how the Internet can be volatile. To this end, other games and services deal with the same Internet network challenges...and do not break!

Our user-voice focus should not be on trying to compel Square to work with various network providers, with whom they have no affiliation. Instead, let's focus on what Square does: they write software, and the FFXIV game client should be more fault tolerant.

As a user, I would like my game client to not disconnect from the server due to nominal network provider packet loss.

How do we +1 this feature request?

Hello All!

We do apologize for the inconvenience you have experienced. We are trying to find the best way to assist everyone with their connection issues, but because of the dynamic nature of the network and the multiple parties involved, we have little control over the matter. Please note that there are many parties/companies between you and the servers, this means that if there is a hiccup along the way (sometimes caused by local conditions), we may have trouble assisting. The nodes through Los Angeles (operated by NTT) has no connection or affiliation with Square Enix. Because of this, we recommend that you report your connection issues and packet loss to your ISP and specify exactly where the problem is occurring. We are escalating this on our side as well so it can be investigated and reported. Unfortunately, we cannot get a fix at this time, but we hope we can assist in any way we can.

Thank you for playing Final Fantasy XIV!