Latency/Packet Loss Issues [Chaos Datacenter]

[Einmimiria]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

[Sythen]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thank you for the response ^^

[Faeon]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thanks for responding, keep us updated, please.

[NoboruSouma]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thanks, Einmimiria, for keeping us up to date.

[Agidelle]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Hi. My friend wrote in the topic about the lag on NA servers(though he is from EU). Then the lag and disconnects were gone from him. He put his trace up to the servers. I have identical problems as he does. A very large delay(10sec-5min) and disc in the "Duty". Above I've attached my trace, is it possible to help me and him?) Translated in the Google translator. Thanks.

[Ariellendera]

Hi. My friend wrote in the topic about the lag on NA servers(though he is from EU). Then the lag and disconnects were gone from him. He put his trace up to the servers. I have identical problems as he does. A very large delay(10sec-5min) and disc in the "Duty". Above I've attached my trace, is it possible to help me and him?) Translated in the Google translator. Thanks.

Hello,
Can you please post your trace route here? Thank you

[HulveinBlitz]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Has anything been discussed yet as to what's happening with the Chaos data center?

[Einmimiria]

Has anything been discussed yet as to what's happening with the Chaos data center?

Unfortunately, it looks like this is still being looked into. We will post something as soon as we have been updated on the situation. Thank you to everyone who has provided trace routes and other information. It has been very helpful with our investigation.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[T_alyssa_Nishino]

SE please fix your servers already... Right exactly now in Seal Rock like 75% of players have DC icons at same time. Everyone have lags at same time. And everyone writing about this in chat.

[Ariellendera]

Hello Everyone,

You are welcome, We will continue to provide information/updates as we receive them. Thank you for your understanding.