random disconnect inside dungeon, no error code, internet is fine

[MishkaRose]

I would say the same, something with the latest patch screwed your client over. Still remember that time that an update somewhere went wrong on ps4 and it would quite often crash on any areachange.

its not even area change its just random (mostly random) i hav crashed 1 time in my FC house , 2 times in open world , and like 5 times in random dungions , but like 16 times now in cutter's cry dungion (idk why but that dungion is a crash fest)

[MishkaRose]

Bump!

fix plz

[Einmimiria]

Thank you for the trace route MishkaRose, and for your continued patience.

What time of day do you usually play the game? Do the disconnects occur around a specific time or is it throughout the day? What is the time and date that you performed that trace route?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[MishkaRose]

Thank you for the trace route MishkaRose, and for your continued patience.

What time of day do you usually play the game? Do the disconnects occur around a specific time or is it throughout the day? What is the time and date that you performed that trace route?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

i play from like 4am - 10pm Est

and it disconnects basically all day no madder what time but it seems to get worse about 8 - 9 am and on only clearing up after i stop going dungeons (about 9pm)

i taken the trace at about 8-8:30pm

[MishkaRose]

bump

fix plz

[gumas]

bumping too, iam soo close to unsub this game, there is no point for me to play this game if i got dc error 90002 every 5 minutes everytime iam inside duty or in cutscene

[SimplyJames168]

bumping too, iam soo close to unsub this game, there is no point for me to play this game if i got dc error 90002 every 5 minutes everytime iam inside duty or in cutscene

yeah I am at the verge of telling them to go do something because theyre not sorting ****

[MishkaRose]

Thank you all for your understanding.

if your gonna leave us hanging, at least give us a rope.

[Ariellendera]

Thank you to those who provided the requested information.

Unfortunately There is not a over night fix for these issues. We suggest continuing to do the trouble shooting steps we have provided. Many players have reinstalled the game and that has provided a solution. Thank you for your understanding.

Hope to be of assistance.

[gumas]

^already reinstalled once and it still happen, i’ve done all i can on my side including calling my isp

All i can do is either i stop playing this game or wait further patch and hope it fix the problem

I can say for sure is that this problem never exist back in HW era, the moment SB kick in these random dc happen