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  1. #1
    Player
    winsock's Avatar
    Join Date
    Jul 2014
    Posts
    788
    Character
    Chaosgrimm Winsock
    World
    Adamantoise
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Baingoleth View Post
    Do I think there could be cases where SE could be in a position to credit back subscription fees to the players? Absolutely. ...snip...
    -Or even if NTT has major network trouble long-term and SE doesn't look at new hosting service
    Now we are getting somewhere! Thank you!

    To continue, may I ask why you would feel like compensation is due for the reason above? It's not SE's fault right?

    In the abstract, SE has a responsibility/obligation to ensure they are providing quality service. Why you feel their obligation suddenly changes after a set period of time is beyond me.
    (0)
    Last edited by winsock; 11-15-2017 at 02:39 AM.

  2. #2
    Player
    Xerek's Avatar
    Join Date
    Jul 2013
    Posts
    262
    Character
    Alexandr Nocturne
    World
    Balmung
    Main Class
    Astrologian Lv 70
    Quote Originally Posted by winsock View Post
    Now we are getting somewhere! Thank you!

    To continue, may I ask why you would feel like compensation is due for the reason above? It's not SE's fault right?

    In the abstract, SE has a responsibility/obligation to ensure they are providing quality service. Why you feel their obligation suddenly changes after a set period of time is beyond me.
    If you task a reliable delivery service to deliver your package and their delivery person has trouble getting it there, it is atypical. It's not your fault, it is the fault of that delivery person. If, however, that same delivery person continues to screw up time and again you'd then decide they were unreliable, look into a different delivery service, and maybe give the person the deliveries are going to a little something, not out of responsibility or obligation, but rather good will.

    ...same thing happening here. We're simply not at the part where the delivery service is shown to be unreliable yet.
    (2)