Quote Originally Posted by winsock View Post
How about if a company fails to take appropriate security measures to protect their service? Whether they are or aren't is speculation, but to say that have 0 ethical responsibility is a stretch.

For the sake of getting some indication as to whether or not out discussion can go anywhere:
Do you believe there is ANY circumstance in which SE should add time to consumer accounts due to the quality of service. For example, if the DDoS attacks made the game unplayable for the full month of your sub, would you feel like SE should compensate you in some way? After all, their service didn't provide any value to you.
But they are taking appropriate measures. Protections against DDoS arent fool proof.

I think the only time compensation is due is when you literally cannot access their servers due to server shutdown longer than 24 hours. That seems to be the norm with most companies that don't have to compensate but choose too.

The game is not unplayable, you can still access it. Yes the lag/d-c happens, but the service is still up and available.

I am a gamer in general. I remember a couple years ago when lizardsquad decided to take down both xblive and psn......xblive (3 days) and psn (~5 days) both offered days compensation since you could not access it the whole of the holiday it was down. That makes sense.

DDoS attacks are just the name of the game now and it affects multiple games. Not just FFXIV. FFXIV was not the only game affected this last round of DDoS. So no, I do not believe it requires compensation.