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  1. #101
    Player
    GimaSeto's Avatar
    Join Date
    Jun 2017
    Location
    Gridania
    Posts
    2
    Character
    Gima Seto
    World
    Odin
    Main Class
    Paladin Lv 70
    Quote Originally Posted by Galaick View Post
    That's great, but you still need a credit card to even make an account, which is complete backwards bs
    I believe you do for pre-orders/back-order as I did not have that issue just the ones I mentioned in the previous post above.
    (0)
    Last edited by GimaSeto; 10-02-2017 at 12:09 AM.

  2. #102
    Player
    Draziel's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah, Where a new chapter begins.
    Posts
    37
    Character
    Draziel Furey
    World
    Hyperion
    Main Class
    Astrologian Lv 70
    Quote Originally Posted by GimaSeto View Post
    After going to hell and back (EU promo)
    I wish to help with the confusion, frustration many of us have been experiencing. The shear volume heading to the site for the promotion has caused the site to slow, crash, not display correctly and has only help feed our frustration. If you have placed a order the codes are also not in the "DLC" section in your account but rather in the "orders" section of your account at the bottom of your order (once you clicked on your order <if it displays>) My understanding is that back orders will still come under the promotion (according to a previous post, page 7~8 and a talk with shopto.net by another here <I can not conform this 100% but I have some faith> ) payment can also be made through PayPal if you fear the talk of using a Credit card.
    This has been a big failure that can be traced back all the way to previous promotions (demand, regional promotions) I just hope everyone can get there promo codes and that SE, 3rd parties can learn from mistakes.
    This and they also had extra stock of the SNES mini consoles that people were snapping up on the Friday too but considering the lack of stock for the promotional titles it makes us wonder if we would see a restock before the campaign even ends
    (0)

  3. #103
    Player
    Giniroryu's Avatar
    Join Date
    Jul 2016
    Posts
    64
    Character
    Gin Ryu
    World
    Ragnarok
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by AmalahRose View Post
    I registered an account with Shopto, and now I'm trying to register an account for my partner but it won't let me because you can't have two Shopto accounts with the same address. D:

    If I make two seperate purchases on the one account will I get two codes so he can have one too?

    I can't believe you can only have one Shopto account per household that's really inconvenient.

    I was wondering this exactly since both me and my partner want to buy something each and get the promo. Please, mods, clarify this.
    (1)

  4. #104
    Player
    Rasler_Heios's Avatar
    Join Date
    Aug 2017
    Location
    Ul'dah
    Posts
    284
    Character
    Rasler-heios Nabradia
    World
    Tonberry
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by lakukisu View Post
    Hey there!

    Australia is included! You just need to have an EU account (the in-game item codes only work on EU accounts), but ShopTo does deliver to Australia.

    We're currently working with ShopTo on the stock issue, so keep your eyes peeled.

    Best,
    Lakukisu
    Thanks for the reply Lakukisu.
    I believe I have an EU account, since I play in PS4 where AU is grouped under EU zone. I do like to check and make sure of it however, so how do I check if my account is an EU account?
    (0)
    Last edited by Rasler_Heios; 10-02-2017 at 06:26 AM.


    "Is adventuring not supposed to be glorious? I thought it was supposed to be glorious." - Vath Deftarm, Dravanian Hinterlands, An Acquired Taste
    "That's a fine accomplishment lad. Young and lusty as you are, no doubt you'll achieve much and more in the years to come. I look forward to hearin' all your deeds." - Jonathas, Master of the Rolls, Old Gridania

  5. #105
    Player
    Venoshock's Avatar
    Join Date
    Dec 2015
    Location
    Seal Rock
    Posts
    183
    Character
    Char Mae
    World
    Sargatanas
    Main Class
    Warrior Lv 70
    Quote Originally Posted by Galaick View Post
    That's great, but you still need a credit card to even make an account, which is complete backwards bs
    debit card?? I don't have a credit card, I use a debit card because I don't trust myself with money i don't own...I asume you're over the age of 18...cuz...like everyone over the age of 18 should have that at the very least, c'mon.

    Go to your bank, set up an appointment with them (or some even does it straight away) and they'll make one for you there and then or send it to your address within 1-2 working days or however long they take. It's not SE's fault YOU don't have something that most people have.

    Debit cards were invented in 1994 people. TWENTY THREE YEARS AGO. Go and get one.
    (3)
    Last edited by Venoshock; 10-02-2017 at 05:26 AM.

  6. #106
    Player
    AmalahRose's Avatar
    Join Date
    Aug 2013
    Posts
    733
    Character
    Lowena Fae
    World
    Balmung
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Giniroryu View Post
    I was wondering this exactly since both me and my partner want to buy something each and get the promo. Please, mods, clarify this.
    I messaged Shopto's customer support about this and have yet to receive any reply.
    Was hoping an FFXIV mod might know something because Shopto's support must be absolutely swamped right now.
    (1)
    http://forum.square-enix.com/ffxiv/threads/376009-Fabulous-Flying-Unicorn%21

  7. #107
    Player
    Giniroryu's Avatar
    Join Date
    Jul 2016
    Posts
    64
    Character
    Gin Ryu
    World
    Ragnarok
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by AmalahRose View Post
    I messaged Shopto's customer support about this and have yet to receive any reply.
    Was hoping an FFXIV mod might know something because Shopto's support must be absolutely swamped right now.
    Oh, I hope you get an answer soon. Share it here if you would be so kind, please, I have to yet create an account because we want to know about this first.
    (0)

  8. #108
    Player
    AmalahRose's Avatar
    Join Date
    Aug 2013
    Posts
    733
    Character
    Lowena Fae
    World
    Balmung
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Giniroryu View Post
    Oh, I hope you get an answer soon. Share it here if you would be so kind, please, I have to yet create an account because we want to know about this first.
    I will, hope they answer soon.

    Edit: I finally got a response but it was a copy and paste answer about back orders that had nothing whatsoever to do with my question. I've replyed back to them and now the waiting begins again...
    (0)
    Last edited by AmalahRose; 10-02-2017 at 10:36 AM.
    http://forum.square-enix.com/ffxiv/threads/376009-Fabulous-Flying-Unicorn%21

  9. #109
    Player
    Giniroryu's Avatar
    Join Date
    Jul 2016
    Posts
    64
    Character
    Gin Ryu
    World
    Ragnarok
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by AmalahRose View Post
    I will, hope they answer soon.

    Edit: I finally got a response but it was a copy and paste answer about back orders that had nothing whatsoever to do with my question. I've replyed back to them and now the waiting begins again...
    Omg :/ Seems like they didn't even bother to check what the actual question was since a lot of people were asking about back order.

    Can you help us here, lakukisu? We want to know if purchasing two items with the same account will give us two codes so two different players living in the same house would be able to get their codes.
    (1)

  10. #110
    Player
    Farkle's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Test Von'farkle
    World
    Kujata
    Main Class
    Red Mage Lv 70
    What a load of garbage Oceanic players are NOT included unless we play on an EU account.
    The NA promotion excluded us as well.
    (0)

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