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  1. #1
    Player
    Galaick's Avatar
    Join Date
    May 2017
    Posts
    13
    Character
    Galaick Ellenard
    World
    Ultros
    Main Class
    Dragoon Lv 70
    Quote Originally Posted by GimaSeto View Post
    After going to hell and back (EU promo)
    payment can also be made through PayPal if you fear the talk of using a Credit card.
    That's great, but you still need a credit card to even make an account, which is complete backwards bs
    (3)

  2. #2
    Player
    GimaSeto's Avatar
    Join Date
    Jun 2017
    Location
    Gridania
    Posts
    2
    Character
    Gima Seto
    World
    Odin
    Main Class
    Paladin Lv 70
    Quote Originally Posted by Galaick View Post
    That's great, but you still need a credit card to even make an account, which is complete backwards bs
    I believe you do for pre-orders/back-order as I did not have that issue just the ones I mentioned in the previous post above.
    (0)
    Last edited by GimaSeto; 10-02-2017 at 12:09 AM.

  3. #3
    Player
    Venoshock's Avatar
    Join Date
    Dec 2015
    Location
    Seal Rock
    Posts
    183
    Character
    Char Mae
    World
    Sargatanas
    Main Class
    Warrior Lv 70
    Quote Originally Posted by Galaick View Post
    That's great, but you still need a credit card to even make an account, which is complete backwards bs
    debit card?? I don't have a credit card, I use a debit card because I don't trust myself with money i don't own...I asume you're over the age of 18...cuz...like everyone over the age of 18 should have that at the very least, c'mon.

    Go to your bank, set up an appointment with them (or some even does it straight away) and they'll make one for you there and then or send it to your address within 1-2 working days or however long they take. It's not SE's fault YOU don't have something that most people have.

    Debit cards were invented in 1994 people. TWENTY THREE YEARS AGO. Go and get one.
    (3)
    Last edited by Venoshock; 10-02-2017 at 05:26 AM.

  4. #4
    Player
    Draziel's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah, Where a new chapter begins.
    Posts
    37
    Character
    Draziel Furey
    World
    Hyperion
    Main Class
    Astrologian Lv 70
    Quote Originally Posted by GimaSeto View Post
    After going to hell and back (EU promo)
    I wish to help with the confusion, frustration many of us have been experiencing. The shear volume heading to the site for the promotion has caused the site to slow, crash, not display correctly and has only help feed our frustration. If you have placed a order the codes are also not in the "DLC" section in your account but rather in the "orders" section of your account at the bottom of your order (once you clicked on your order <if it displays>) My understanding is that back orders will still come under the promotion (according to a previous post, page 7~8 and a talk with shopto.net by another here <I can not conform this 100% but I have some faith> ) payment can also be made through PayPal if you fear the talk of using a Credit card.
    This has been a big failure that can be traced back all the way to previous promotions (demand, regional promotions) I just hope everyone can get there promo codes and that SE, 3rd parties can learn from mistakes.
    This and they also had extra stock of the SNES mini consoles that people were snapping up on the Friday too but considering the lack of stock for the promotional titles it makes us wonder if we would see a restock before the campaign even ends
    (0)

  5. 10-01-2017 11:54 PM

  6. #6
    Community Rep Lakukisu's Avatar
    Join Date
    Oct 2016
    Posts
    95
    Hello all!

    We would like to give an update regarding the ShopTo campaign.

    First of all, thank you for your patience on this topic while we looked into the situation to find a resolution with ShopTo regarding stock issues. Please see below a summary of the current situation.

    Game Time Card Availability
    We are aware that game time card stock has been an issue for many players since the start of the campaign, and that many customers are currently awaiting their item on backorder.

    While we cannot give a specific date for the time being, we can say that all orders made so far will be fulfilled and that those who have ordered a game time card as part of the campaign will receive their codes to obtain the in-game items once their order is completed.

    For those who have not ordered and are waiting for the items to come back in stock, please rest assured that we are working hard on plans to re-stock game time cards and make them available to a larger number of players during the campaign period. We will provide a separate update regarding game time card availability as soon as we are able.

    Orders on Square Enix Titles That Are Currently on Backorder
    All orders that are currently on backorder will be fulfilled, and codes to obtain the in-game items will be provided. Stock can vary for each different title, so some orders will be fulfilled earlier than others, but please rest assured that all will receive in-game item codes once the order has been completed.

    If you have an order that is currently on backorder, you will be notified by ShopTo when the order has completed and the item has been shipped – at that point, you will be able to retrieve your code from your ShopTo account page.

    Future Stock of Qualifying Square Enix Titles
    In addition, stock for certain titles will be replenished gradually over the coming days as they become available. ShopTo will announce on their Twitter feed each time an item is made available, and will regularly update the campaign microsite to give customers a clearer idea of which items are out of stock. Please bear in mind that stock of certain titles may be limited, and some items will be restocked earlier than others.

    We and ShopTo would like to offer our sincere apologies for the inconvenience caused.
    (14)

  7. 10-03-2017 05:29 AM

  8. #8
    Player
    Dzin's Avatar
    Join Date
    Mar 2012
    Posts
    2
    Character
    Dzin Kitsu
    World
    Ragnarok
    Main Class
    Conjurer Lv 70
    I checked on their website to purchase one of the items, and was quite disappointed to see that all the games were described as being English only.

    Is it really the case? I wanted one with French subtitles minimum.

    P.S.: I do not intend to add bad comments just for fun, but would like to add my opinion to this: this event is really disappointing.
    (0)

  9. #9
    Player
    Mekhana's Avatar
    Join Date
    Aug 2013
    Location
    Let me switch to Limsa
    Posts
    265
    Character
    Mekhana Souther
    World
    Leviathan
    Main Class
    Dark Knight Lv 100
    What about us players from the rest of the world?
    (0)

  10. #10
    Player
    Lambdafish's Avatar
    Join Date
    Feb 2014
    Location
    Ul-Dah
    Posts
    3,927
    Character
    Khuja'to Binbotaj
    World
    Hyperion
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Dzin View Post
    I checked on their website to purchase one of the items, and was quite disappointed to see that all the games were described as being English only.

    Is it really the case? I wanted one with French subtitles minimum.

    P.S.: I do not intend to add bad comments just for fun, but would like to add my opinion to this: this event is really disappointing.
    This is technically a UK event that has the added benefit of being accessible by the rest of EU, shopto is a UK website, so it is understandable if the games are English only. Judging by previous events, France may get its own campaign (I believe the French campaign was far superior to the UK one last time).
    (2)

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