As I said plenty of times, the whole system is flawed, people are barking at the wrong tree.
Healer balance is where it should be, a good healer can carry games and bad healers get punished for being bad.
If they dont put any depth into the any of the classes kits then people get frustrated because they feel like they lack impact, that's the problem at hand.
You cant give people 9 buttons which all do jack in the grand scheme of things.
If you people desperatly want to blame something for you being unable to get to a decent winrate blame the lack of skills that distinguish good DPS players from bad DPS players.
The whole new feast design is a mess, everythings garbage, but you can still easily climb on any role if you are outperforming others, instead of blaming heals for being broken, blame this utterly disgusting mess of a pvp system, that should have never left development in this state.