FFXIV is not Dyslexia friendly, can we at least get off "One exchange per lifetime"

[Krotoan]

Not "re-exchange" just have a system like WoW where you have a timer counting down which allows you to sell the item for what you paid for it back to the vendor. It would solved all the problems and eliminate any need for a "once off item restore".

.. as in exchange it back to the vendor for your currency item and exchange your currency item AGAIN for what you actually wanted? ... yes. A Re-exchange of your currency item.

What's funny about this problem is the dev team of FFXIV were happy to receive an accessibility award from Ablegamers charity when they reviewed the game with disabled peoples in mind. It's surprising how they are not thinking about disabled people anymore.

woah.. a lack of a feature catering to a specific problem is NOT a lack of trying to be inclusive. So they should throw away or renounce their award (publicly so you get to watch them do it) given by a charity who likely gave it to them for a reason because we've found something they either didn't foresee or decided not to accommodate for?

[Chiramu]

.. as in exchange it back to the vendor for your currency item and exchange your currency item AGAIN for what you actually wanted? ... yes. A Re-exchange of your currency item.

We already have a buyback system in place. Why make a new term? It is buyback but instead of gil you get the token or tomestone.

[Krotoan]

We already have a buyback system in place. Why make a new term? It is buyback but instead of gil you get the token or tomestone.

I'm not demanding you or anyone else use my term for it. I'm unsure why you're correcting using a synonym or equivalent term.

[SpiritMuse]

I do agree with the request to have the menu order of items changed to group them by class/job rather than item type. I'm able to read perfectly well, but it's still a pain to have to search through 6-7 lists of similarly named items when you're just wanting to buy the whole collection for the one job.

[Mikey_R]

O.K, unless I'm missing something, OP wanted the Healing Ring and Caster Ring.

I was buying that caster ring for BLM when I mistakenly hit the healing brace when I wanted the healing ring for my healer as well. The names are too much alike. When I contacted a gm, they will not exchange it because something I did in HW.

Also seems people are confused what I was doing, I did want the CASTER ring, I did want the healing ring, the mistake was buying the healing BRACE and not the RING. I was on BLM as i was buying them so that pop up was expected and thought I was getting the healing ring. I was switching jobs trying to compare stats to see what one was best. I made this brace just prior in buying the mistake:

Looking at the image from the OP, which I assume is from them:



That is exactly what was bought, so I'm not seeing where the issue is.

https://geon.github.io/programming/2016/03/03/dsxyliea

Try again

WHile this might show what it looks like, I personally can still read it just fine, longer words I do have to pause to work out and words I'm unfamiliar with I have no chance, but it isn't impossible to read. However, saying that, I can see why people who are unfamiliar with words (i.e. having dyslexia from birth, so they have never seen words how they are meant to be) can have trouble reading it.

As for OPs suggestion, if they add it they add it, if they don't, they don't. I don't care either way, but as a suggestion, if you know you are buying a piece for a particular job, then switch to that job before you make the purchase. It's how I do things and the popup always gets me to stop and check the item.

[Krotoan]

O.K, unless I'm missing

Since Snow seems to bump up against her posting cap, i'll do a nicety here:

The picture is not likely showing what happened during the problem, just an illustration of what the menu looks like.

Telling someone or implying their disability is manageable from looking at someone elses attempt to display how confusing it is , is very cold and cruel.

[Chiramu]

Telling someone or implying their disability is manageable from looking at someone elses attempt to display how confusing it is , is very cold and cruel.

Also every disability has different levels of it. Just because someone you know has slight dyslexia does not mean everyones' dyslexia is the same.

[Reinha]

I have never been tested for dyslexia but I have sometimes read letters and words wrong. Maybe everyone does that. Things that have helped me:

- Read the entire tooltip before buying anything. Does the materia give Skill Speed or Spell Speed? Does the item have any Mind or Int on it? Is the item for the correct slot (have the character screen open to check)? How many of this item do I already have?

- Swap to the job you want to equip the item on and compare the item with what's currently equipped.

- Read all popup windows! Seriously, this is a good habit to get into.

What the game could do to help:

- Allow returning gear bought with capped tomestones (or weekly tokens) as long as the item has 0% spiritbond.

- Color code main stats in tooltips and roles in item names. For example: Genta Bracelet of Healing, Genta Ring of Casting, Genta Bracelet of Aiming

[Mikey_R]

Since Snow seems to bump up against her posting cap, i'll do a nicety here:

The picture is not likely showing what happened during the problem, just an illustration of what the menu looks like.

Snow said they accidentally bought the healing bracelet from Omega Normal, the picture shows the accessories for Omega Normal and the bracelet has not been bought. If you were going to make a fuss about this, then you would show that you did infact buy it by mistake, and not show that you do not own one. If they just tossed it, then that, to me, also seems silly as you can sell it for seals later and the other, quite nice benefit, is it can prevent you from mistakenly buying another one, since you can only have one on your person at a time, it will be impossible to buy it again.

I'm not saying buying the wrong thing isn't an issue, but when what is being said, and the picture evidence don't line up, it shows something is amiss, whether that's information that's been left out, or just lying.

Now, if they do have dyslexia, they might have bought the casting bracelet (cannot confirm/deny), mistaking it for the healing one, which means they would have the loot that they originally wanted.

[SpiritMuse]

Snow said they accidentally bought the healing bracelet from Omega Normal, the picture shows the accessories for Omega Normal and the bracelet has not been bought.

It just shows whether or not you're currently carrying one. Didn't they mention putting it on their retainer? If that's true then they could have bought it and that image would still be accurate.