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  1. #1
    Player
    Vizu00's Avatar
    Join Date
    Jul 2017
    Posts
    22
    Character
    Likutar Solus
    World
    Behemoth
    Main Class
    Arcanist Lv 70
    I spent 3 days fighting the temporary session forbiden so I could register in the forum, using a lent phone just to post this info, you guys have fun now =p
    (4)

  2. #2
    Player
    Rymm's Avatar
    Join Date
    Jul 2016
    Posts
    901
    Character
    Rymmrael Bhaldraelwyn
    World
    Lamia
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Vizu00 View Post
    I spent 3 days fighting the temporary session forbiden so I could register in the forum, using a lent phone just to post this info, you guys have fun now =p
    You, sir, are a hero and I salute you.

    Now, on topic.
    The new prices bite for the players affected by them, there is no denying it. But SE has the right to set the price for their game, regardless of what people think is "fair" or "equal" based on economy, minimum wages, currency conversion or any of those things that have been repeated in this thread a hundred times. I do not dispute that SE is entitled make their prices whatever the heck they what, no matter how negatively it affects their playerbase.

    But as I said about 30 pages ago, what does tick me off (I would love to use stronger language here, but don't want to give the mods an excuse to ban me or delete my posts) is how SE handled this "adjustment." And the list of grievances against SE's customer service policies just keeps growing.

    1- We were given no warning before our sub prices went up. No matter how you spin it, an adjustment where the price goes up is an increase.
    2- After the fact, we were flat out ignored for two days before we got any sort of official response which finally came in the form of a single forum post before they went back to ignoring us.
    3- SE timed the unannounced increase to take effect precisely after the refund period for Stormblood expired. So now large groups of people who paid a decent chunk of money for something can't use it because they can no longer afford the sub and also can't return it.
    4- SE is apparently being very heavy handed in modding this thread, deleting or removing posts which talk about contacting media outlets or insisting on getting their refunds and then banning the people who make them.
    5- Now we come to find out that these new "adjustments" to make sure everyone is paying the "same" sub fees only applies to BR and RU subscribers and that there are other regions out there who are still paying less.

    This whole mess just stinks of, at best, incompetent PR and community management or, at worst, outright unethical business practices on SE's part. And all of this is on top of the fact that we (non-NA/Japan subscribers) are constantly being either quietly ignored or intentionally shafted by SE in terms of customer support.
    (7)

    ~ My FF14 IG account ~
    https://www.instagram.com/rymmrael/
    ~ Interesting FF14 fan creations to check out ~
    https://aetherflowmedia.com
    http://www.eorzeasntm.org/