I purchased the physical PS4 CE from the Square Enix Online shop and they have completely effed me.
I spent $45 on the "Priority Expedited Shipping" and they did not even bother to send it out till the 21st!
Now I am locked out of SB for the entire weekend (plus however long it takes for the package to clear customs and arrive) because I have no code on hand to register the game, and they have not answered ANY of my inquiries when I've opened support tickets through the shop.
Customer Service is abysmal and a joke, I want a refund on my shipping because this is ridiculous, what company sends out copies AFTER launch and then locks their players out of the game.
WHY ARE YOU NOT SENDING REGISTRATION CODES VIA EMAIL AS WELL. Get it together.![]()
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