Lost stormblood access

[SecretCrowds]

I've gone through the multiple threads about this, and went through all the instructions for resolving this, but I honestly can't get this figured out.

I purchased the PS4 CE off the SE store and I've unlocked the key from my order which gave me the activation key from the SE store, which then gave me the promotional key, which unlocked preorder bonuses and early access on my PS4 account. And that's as far as it went. I haven't received anything additional, and none of those codes are valid for anything else.

Tried emailing and getting chat help with support, and never got back to about the situation. So is there something I'm missing here?

Your code should be in the physical CE itself. If you bought the physical version, the code won't be in an email or on the SE Store. It comes together when your package arrives. If it is missing, then contact SE.

[MifuneMotochika]

Your code should be in the physical CE itself. If you bought the physical version, the code won't be in an email or on the SE Store. It comes together when your package arrives. If it is missing, then contact SE.

Yeah, I figured as much. Was kinda hoping it wouldn't be the case, as I actually got a weekend to really get into Stormblood. But much like other people in this thread, I have to wait on my copy due to the fact I live in Canada and my copy was shipped literally the day of release.

Thanks for the reply though.