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  1. #1
    Player
    RenAshdoll's Avatar
    Join Date
    Dec 2014
    Posts
    77
    Character
    Ren Ashdoll
    World
    Tonberry
    Main Class
    Goldsmith Lv 80
    Same issue here. I was supposed to join a group for Susano/Lakshmi training but upon opening discord, fatal directx error. The problem can be triggered randomly when using Microsoft Edge, Chrome or VLC Media Player. The problems started to occur near the end of Heavensward, and I already did a clean install of Windows 10, which only reduced the number of crashes.
    (0)

  2. #2
    Player
    Jaide's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    144
    Character
    Jaide Lynx
    World
    Balmung
    Main Class
    Botanist Lv 52
    I was sent to the back of the queue with a crash again today, this time triggered just by turning off my headphones and nothing else. Something every other game I've played can seamlessly handle. If I'm careful not to touch anything on my PC while the game is running, it generally runs fine - but that kind of defeats the point of borderless window mode. I shouldn't have to be worried about getting stuck in another multi-hour queue because I want to switch my sound or view a link someone sent me.

    This is such a poor user experience... I can't believe they would allow server queues like this without some kind of grace period.

    Error:
    XAudio2_7.dll+34C29
    XAudio2_7.dll+2FF91
    XAudio2_7.dll+2B4B3
    XAudio2_7.dll+2A917
    ffxiv_dx11.exe+F69DAE
    ffxiv_dx11.exe+F4C20C
    ffxiv_dx11.exe+F3CD38
    ffxiv_dx11.exe+1170910
    (0)

  3. #3
    Player
    Odstarva's Avatar
    Join Date
    Mar 2015
    Location
    Ilsabard
    Posts
    606
    Character
    Sophia Ladislava
    World
    Twintania
    Main Class
    Dark Knight Lv 100
    Quote Originally Posted by Jaide View Post
    snip

    You may want to actually seek help on the appropriate technical support forums.

    That's not a common occurrence at all, that it's been happening to you a lot either means you need to repair your game or that maybe your graphics card is giving out. Does it happen with any other games? It's really weird that something like plugging out your headphones would crash it for you.
    (1)

  4. #4
    Player
    Anzaman's Avatar
    Join Date
    May 2015
    Location
    Ul'dah
    Posts
    949
    Character
    Azi Kerilade
    World
    Odin
    Main Class
    Sage Lv 100
    Quote Originally Posted by Odstarva View Post
    You may want to actually seek help on the appropriate technical support forums.

    That's not a common occurrence at all, that it's been happening to you a lot either means you need to repair your game or that maybe your graphics card is giving out. Does it happen with any other games? It's really weird that something like plugging out your headphones would crash it for you.
    Pretty much everybody in my raid group is saying that they need to re-boot game if they wish the change sound (e.g. speakers <-> headset), otherwise it'll crash at the moment you plug it in/out.
    (0)

  5. #5
    Player
    Jaide's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    144
    Character
    Jaide Lynx
    World
    Balmung
    Main Class
    Botanist Lv 52
    Quote Originally Posted by RenAshdoll View Post
    Same issue here. I was supposed to join a group for Susano/Lakshmi training but upon opening discord, fatal directx error. The problem can be triggered randomly when using Microsoft Edge, Chrome or VLC Media Player. The problems started to occur near the end of Heavensward, and I already did a clean install of Windows 10, which only reduced the number of crashes.
    MMOs really need to be able to allow people to use browsers and voice chat programs while playing and this one seems to crash regularly when trying to run anything else. So frustrating, and the queues make it far worse... >.<
    (0)