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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Issues Resulting from the North American Data Center Relocation

    Thank you for all the feedback regarding the North American Data Center move so far! We understand that stable access and responsiveness are very...

    Started by Zhexos‎, 05-20-2017 06:32 AM
    39 Pages
    1 2 3 ... 39
    5 Deleted Post(s)
    • Replies: 383
    • Views: 63,866
    Today, 08:23 AM Go to last post
  2. Sticky Thread Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    We have received a lot of positive feedback from many European players reporting an improved game experience since the launch of the European data...

    Started by EU_Community_Team‎, 10-27-2015 03:30 AM
    18 Pages
    1 2 3 ... 18
    4 Deleted Post(s)
    • Replies: 173
    • Views: 36,383
    Today, 06:09 AM Go to last post
  3. Sticky Thread Sticky: Welcome to "Technical Support" Forum!

    The purpose of this forum is to provide a place for FINAL FANTASY XIV: A Realm Reborn players to discuss technical issues with each other and to find...

    Started by Gildrein‎, 08-22-2013 06:14 PM
    • Replies: 0
    • Views: 19,545
    08-22-2013, 06:14 PM Go to last post
  1. 22.7gb update after relogging?

    For some reason the ps4 client wanted me to download a 22.7gb patch named ffxiv-H2017.06.06.0000.0001a after i logged out due to a power outage and...

    Started by Jujuno‎, 06-17-2017 03:00 AM
    55 Pages
    1 2 3 ... 55
    download, ps4 14 Deleted Post(s)
    • Replies: 547
    • Views: 47,951
    Today, 08:55 PM Go to last post
  2. Collector's Edition won't get here til after early access, don't wanna get locked out

    First off let me say I've been trying to contact Square Enix in every way imaginable for days now, Email, Chat, two different phone numbers, and none...

    Started by FFJoeman93‎, Today 05:03 AM
    activation code, early access, order, registration code, stormblood
    • Replies: 6
    • Views: 154
    Today, 06:19 PM Go to last post
  3. Box edition of Stormblood only gave Early Access

    Hello everyone! So my problem is that box edition of Stormblood for ps4 I purchased from local retailer and code inside of box when entered gave me...

    Started by Arastalis‎, Yesterday 03:18 AM
    • Replies: 2
    • Views: 131
    Today, 05:09 PM Go to last post
  4. Queue to log in increasing rather than decreasing.

    The problem is pretty much in the title of the post. My queue started at 1900 and has done nothing but increase for the past hour (currently at...

    Started by TemApol‎, Today 09:14 AM
    • Replies: 2
    • Views: 110
    Today, 04:59 PM Go to last post
  5. Fatal DirectX Error 11000002

    Every since I tried running ff14 on directx11 I have been getting this 11000002 error and its really pissing me off. The error doesn't show up until...

    Started by BellClannel‎, 05-18-2017 10:16 AM
    12 Pages
    1 2 3 ... 12
    11000002, directx, error, fatal directx, technical
    • Replies: 119
    • Views: 6,285
    Today, 04:24 PM Go to last post
  6. PoTD unplayable, dungeons and trials a lag fest

    Been having this problem since the update. It's only gotten a little better that I don't disconnect from dungeons anymore but PoTD is just one...

    Started by CrimsonQueen‎, Today 06:07 AM
    disconnect, frustration, lag, unplayable
    • Replies: 1
    • Views: 104
    Today, 03:36 PM Go to last post
  7. The elephent in the room

    Hey square I'm just going to address this directly to you. Out of the 5 Launches this game has had not a single one of them have gone without...

    Started by Hero188‎, 06-21-2017 11:12 PM
    2 Pages
    1 2
    • Replies: 14
    • Views: 802
    Today, 02:28 PM Go to last post
  8. Unable to download patch files [30413][20402]

    Hello - I am getting a problem in my game that seems to be effecting others. The error received is "Unable to download patch files " when I try...

    Started by FunkyGrooves‎, Today 01:40 PM
    20402, 30413, patch files
    • Replies: 0
    • Views: 37
    Today, 01:40 PM Go to last post
  9. Super choppy framerate/lag after a while of playing then unexpected error

    As the title says, I am getting super choppy framerate and lag after a while of playing and sometimes it'll crash into an unexpected error (1) for no...

    Started by Hav3nsblade‎, 06-20-2017 11:09 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 287
    Today, 01:36 PM Go to last post
  10. Can I play your game please?

    Or am I paying monthly to look at my login screen for three hours for every 15 minutes I get in the game before it crashes?

    Started by yagyujubei‎, 06-19-2017 05:08 AM
    • Replies: 7
    • Views: 464
    Today, 12:45 PM Go to last post
  11. Early access will end before I receive the physical collector edition

    Hi, I'm not alone in this case, I ordered a physical collector edition from square enix shop online, and I still have not received the item. I'm...

    Started by AlliciaCapulet‎, Today 11:37 AM
    • Replies: 2
    • Views: 83
    Today, 12:44 PM Go to last post
  12. Unable to obtain character data due to server congestion

    Have tried both my normal internet connection through Comcast and my Verizon Hotspot and any time I log in I get to the character select screen and...

    Started by Mimimisha_Mimomishima‎, Today 11:34 AM
    • Replies: 1
    • Views: 39
    Today, 12:13 PM Go to last post
  13. Can't change character name

    Uh, anyone bought a name change recently and have this problem? I bought a name change for my main- but on the character select screen, when I try...

    Started by catato‎, 06-17-2017 12:07 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 1,022
    Today, 11:00 AM Go to last post
  14. A 90k at the same time, every night. Why?

    I am aware that the servers are under immense strain, especially during prime time hours, such as the evening. However, I have been been getting...

    Started by NocturniaUzuki‎, 06-21-2017 10:59 AM
    • Replies: 1
    • Views: 120
    Today, 10:51 AM Go to last post
  15. Transferred to the wrong server

    Please see the 2nd post.

    Started by Hinatea‎, Today 10:20 AM
    center, character, data, server, transfer
    • Replies: 1
    • Views: 76
    Today, 10:21 AM Go to last post
  16. Making me redownload the entirety of ffxiv after power outage

    So yea, this is happening to me as well as a few others, I've noticed there hasn't been any replies for a fix from anyone (SE included) on the...

    Started by Klayrewolf‎, 06-20-2017 08:56 AM
    22gb, download, login, power outage, update
    • Replies: 5
    • Views: 207
    Today, 09:22 AM Go to last post
  17. contact support and dx11 crash bug

    having a problem when I bought the astrologian level up item it hasn't gotten delivered and after contacting phone support I was refered to gm...

    Started by Minave‎, Today 08:50 AM
    dx11 error, gm, support
    • Replies: 0
    • Views: 47
    Today, 08:50 AM Go to last post
  18. Game locks up while alt-tabbing in Kugane or housing districts.

    Time: Most recently, approx. 4:15PM PST 6/22/2017 Frequency: Very frequent. World name: Balmung. Character name: Kokomoco Komoco Class/Level: 67...

    Started by Ookii‎, Today 08:33 AM
    alt-tab, crash, dx11, housing district, kagune
    • Replies: 0
    • Views: 29
    Today, 08:33 AM Go to last post
  19. Logitech G15 Backlight issues since Stormblood patch

    After the Stormblood patch and log in I've noticed my keyboard back light on my G15 (and my newer G510 as well) goes out when -specifically- tabbed...

    Started by LarienTiwele‎, 06-16-2017 06:15 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 695
    Today, 07:55 AM Go to last post
  20. Stormblood Registration Error

    Hi there! I'm getting a problem where once I am in game, I am unable to do any Stormblood content as it says the game is either not installed or...

    Started by meekmiki‎, 06-16-2017 07:19 PM
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,192
    Today, 07:47 AM Go to last post

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