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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 5
    • Views: 965
    06-05-2020, 04:15 PM Go to last post
  2. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    9 Pages
    1 2 3 ... 9
    3 Deleted Post(s)
    • Replies: 82
    • Views: 17,841
    04-14-2020, 12:08 AM Go to last post
  3. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 8,086
    12-05-2017, 04:33 AM Go to last post
  1. If you are having 90002/90001/Disconnects please REPLY HERE!

    Following suit, as with the other FFXIV issue. Since there seem to be dozens of separate threads in this forum alone, not to mention all of the...

    Started by DoomAngel‎, 05-06-2020 10:51 PM
    5 Pages
    1 2 3 ... 5
    90001, 90002, disconnect
    • Replies: 45
    • Views: 3,664
    Today, 02:47 PM Go to last post
  2. If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

    Since there seem to be dozens of separate threads in this forum alone, not to mention all of the Reddit comments/posts and full Discord channels full...

    Started by Galeteya‎, 05-02-2020 01:31 PM
    20 Pages
    1 2 3 ... 20
    crash, direct x errors, directx 11, directx 11 crash, directx crash 1 Deleted Post(s)
    • Replies: 198
    • Views: 16,203
    Today, 02:45 PM Go to last post
  3. Cannot install the game

    I recently obtained a new computer and have been unable to install the game. I am running Windows 10. I downloaded the FFXIV installer off the...

    Started by Kincard‎, Today 01:51 PM
    • Replies: 0
    • Views: 43
    Today, 01:51 PM Go to last post
  4. consistent Error code 90002 Please help

    Hello, I recently started playing again after being gone for years and i'm loving being back. However I seem to be getting Error code 90002 at least...

    Started by Mok‎, Today 12:32 PM
    • Replies: 0
    • Views: 58
    Today, 12:32 PM Go to last post
  5. Character transfer

    So I have tried so many times today and yesterday to get this rectified. I paid for the transfer from Ultros to Hyperion. It failed to send the one...

    Started by Reavven‎, Today 04:19 AM
    character transfer fail., world transfer
    • Replies: 0
    • Views: 59
    Today, 04:19 AM Go to last post
  6. Character transfer

    So I have tried so many times today and yesterday to get this rectified. I paid for the transfer from Ultros to Hyperion. It failed to send the one...

    Started by Reavven‎, Today 04:16 AM
    • Replies: 0
    • Views: 51
    Today, 04:16 AM Go to last post
  7. Cannot set up: runtime error, abnormal program termination

    Hi. I am trying to install ff14 to my laptop (windows 10) and I kept getting this error message. I have tried installing updates for windows and...

    Started by Kinara_yu‎, Yesterday 06:37 AM
    install issues, installation errors, runtime error, update error, update fail
    • Replies: 2
    • Views: 99
    Today, 03:53 AM Go to last post
  8. Black screen when exiting FF14

    Been having this problem since about 2 weeks ago , but its getting frequent and I had to end ff14 using task manager every time this happens . Can...

    Started by JackJack88‎, 07-06-2020 11:50 PM
    black screen, frequent, game client
    • Replies: 2
    • Views: 110
    Today, 03:05 AM Go to last post
  9. Launcher Script Error "Invalid character"

    Hi, I have been trying to log in all day and I keep getting the same error. It's incredibly frustrating. I launch through Steam, the error says:...

    Started by CadenThael‎, Yesterday 11:01 PM
    • Replies: 1
    • Views: 82
    Today, 12:26 AM Go to last post
  10. Controller issues

    I dunno if I set it up wrong or what, but I cannot calibrate my xbox one controller nor can I just use it. Some odd reason when pressing forward it...

    Started by Gozzreal‎, Yesterday 08:30 PM
    • Replies: 0
    • Views: 73
    Yesterday, 08:30 PM Go to last post
  11. Unable to download patch files???

    I keep getting an error message saying "Unable to download patch files. " Anyone else having or have had the same issue? HALP!

    Started by earthbenderchild‎, 07-10-2020 12:26 PM
    error, patch files, unable to download
    • Replies: 3
    • Views: 164
    Yesterday, 09:29 AM Go to last post
  12. Launcher won't start

    I am getting this error persistently when firing up the Launcher. A system error has occurred: -2146697211. HTTPS System Error I reset the...

    Started by Bongaboi‎, 06-15-2020 06:33 PM
    • Replies: 9
    • Views: 338
    Yesterday, 02:18 AM Go to last post
  13. White outlines only when still

    I'm not sure when it started and at first i tried to ignore it but every time i stand still i get this white outline around everything like grass,...

    Started by Brahms22‎, 06-21-2020 01:14 PM
    • Replies: 7
    • Views: 344
    07-10-2020, 01:51 AM Go to last post
  14. Strange FPS drops

    Hello. Didn't log in to FF XIV for a month or so, today I did it and encountered some problem that makes game almost unplayable: while just moving...

    Started by evengaar‎, 07-02-2020 08:02 PM
    • Replies: 6
    • Views: 274
    07-08-2020, 08:34 PM Go to last post
  15. An unexpected error has occurred. exiting final fantasy xiv 6d - Steam/DirectX11

    Date & Time: Since yesterday 2020-06-07 8PM EST Frequency: Always World name: Irrelevant : Loader Character name: Asher Ro Retainer name: N/A...

    Started by gancena‎, 07-08-2020 04:28 AM
    direct x errors, steam client, unexpected error 6d
    • Replies: 4
    • Views: 176
    07-08-2020, 02:13 PM Go to last post
  16. DirectX 11 Crashing/Resintall

    So my game was crashing like so many others due to various DirectX 11 errors that have not been addressed. Tired of being unable to play the game for...

    Started by ZeroAlex‎, 07-06-2020 12:06 PM
    • Replies: 5
    • Views: 295
    07-08-2020, 01:11 PM Go to last post
  17. PS4: wierd window/menu interaction problem

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 2020-06-14 02:05 CET...

    Started by ommos‎, 06-15-2020 12:07 AM
    ps4
    • Replies: 9
    • Views: 368
    07-08-2020, 11:37 AM Go to last post
  18. An unexpected error has occurred. Exiting FINAL FANTASY XIV.

    So today i got this error 2 times when i was playing and then the game crashed, saying: An unexpected error has occurred. Exiting FINAL FANTASY XIV....

    Started by TempestDragon01‎, 06-21-2020 12:09 AM
    • Replies: 5
    • Views: 293
    07-08-2020, 09:51 AM Go to last post
  19. an unexpected error has occurred. exiting final fantasy xiv 6d

    after patch 5.2 my internet cafe cant play game can help me for fixed this trouble ? im waiting this so long bu i hope thi s trouble can be...

    Started by Nekopope‎, 06-14-2020 09:36 AM
    #launcher #error
    • Replies: 8
    • Views: 393
    07-08-2020, 04:27 AM Go to last post
  20. Screen goes black

    When playing final fantasy XIV the screen goes black. I can still hear the game through the speakers even the though the session is disconnected and...

    Started by jennifurrr‎, 06-25-2020 11:05 AM
    black screen
    • Replies: 6
    • Views: 244
    07-07-2020, 11:17 PM Go to last post

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