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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    1 Deleted Post(s)
    • Replies: 68
    • Views: 8,087
    04-02-2019, 02:05 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 5,184
    12-05-2017, 04:33 AM Go to last post
  1. Direct Chat Problem

    Since the last patch I am having the frustrating problem of the direct chat glitch. So every time I log into the game I can't move because hitting...

    Started by TheCutter‎, 04-13-2019 01:30 PM
    • Replies: 2
    • Views: 99
    Today, 11:45 AM Go to last post
  2. Audio crashing constantly

    Hi. I have recently started playing on a new laptop, but after testing FF14 for a while I noticed it kept crashing very frequently on the audio, to...

    Started by Raymos‎, Today 11:30 AM
    • Replies: 0
    • Views: 23
    Today, 11:30 AM Go to last post
  3. 90007 disconnects happening every 1-3 hours?

    They have been happening to me pretty frequently every couple hours and it logs me out and forces me to wait 5 seconds and then I can log right back...

    Started by punksome‎, Today 10:31 AM
    90007, disconnect
    • Replies: 0
    • Views: 40
    Today, 10:31 AM Go to last post
  4. Random Crashing

    I do not know why i keep getting these error messages, but the crashes are random and not affiliated to one area, quest or action. Duration of...

    Started by Kazarion‎, Today 06:34 AM
    • Replies: 2
    • Views: 62
    Today, 09:43 AM Go to last post
  5. Unable to download patch files [20512],[25008],[20495]

    Hello. I was playing on ps4 and wanted to buy for windows and linked my accounts. Now i want to play on my pc but launcher is not making the patch...

    Started by Destijl‎, Today 01:38 AM
    • Replies: 1
    • Views: 73
    Today, 08:11 AM Go to last post
  6. The "unable to check/update launcher" error

    Hello, i had this problem recently and after an extensive 2 days internet research i saw that many people had the same problem at various times...

    Started by Zazmage‎, 04-17-2019 09:41 PM
    • Replies: 2
    • Views: 77
    Today, 06:21 AM Go to last post
  7. An unexpected error has occured. Exiting FFXIV.

    So I was here the other day with a different error, but I solved it by reinstalling the game entirely. THIS time, however, is a fresh bug. I...

    Started by GunnertheMage‎, Yesterday 02:27 AM
    • Replies: 2
    • Views: 83
    Yesterday, 12:31 PM Go to last post
  8. Launcher is blank, black, error11003,cannot fix, on Mac

    Please help, this issue started this morning, game worked yesterday. The launcher is black square with no words or graphic, unclickable. I...

    Started by EllaBean‎, Yesterday 02:34 AM
    launcher issues, mac client, os x
    • Replies: 1
    • Views: 67
    Yesterday, 07:09 AM Go to last post
  9. Unexpected error on character load and crash.

    Hello, This morning I got an "unexpected error" in an instance and the game crashed. I have been unable to log in with my character since. I have...

    Started by Deadeye817‎, 04-16-2019 10:24 AM
    • Replies: 1
    • Views: 120
    Yesterday, 06:47 AM Go to last post
  10. Repeated connection problems

    Good evening all, fell in love with this game recently, but run into a plethora of issues in the last week and a half. Was a long time FF fan but...

    Started by DiGNiTYFoDDeR‎, 04-04-2019 09:15 PM
    • Replies: 6
    • Views: 324
    04-17-2019, 03:44 PM Go to last post
  11. Weird Bluetooth Controller issues on PC (Steam Big Picture Mode)

    I've had a PS4 controller paired to my PC for a few weeks when I play FFXIV but now I'm having some *really* weird issues when I run the game, and...

    Started by CakeorDeath1989‎, 04-17-2019 04:01 AM
    • Replies: 2
    • Views: 74
    04-17-2019, 09:23 AM Go to last post
  12. Unable to enter the game using dx11

    Hello everyone! I've been playing this game for years without much of an issue yet since earlier today I haven't been able to log in the game using...

    Started by KhujaM‎, 04-17-2019 05:41 AM
    • Replies: 1
    • Views: 107
    04-17-2019, 07:35 AM Go to last post
  13. Lag Often After Data SPlit

    Good day Big thumbs up for all dev who contribute into ffxiv, bless you all. Amen I have one problem on the game, the game would work fine on...

    Started by Ecto478‎, 04-14-2019 10:59 PM
    serever moogle
    • Replies: 2
    • Views: 123
    04-17-2019, 03:11 AM Go to last post
  14. Frequent, Endless 90006 Disconnections

    I'm in the eastern US, east of the Mississippi and I'm in the Aether group on Coeurl. The last week has been a constant stream of 90006...

    Started by Geigerette‎, 04-16-2019 02:56 PM
    • Replies: 1
    • Views: 90
    04-17-2019, 02:41 AM Go to last post
  15. Fatal DirectX Errors

    Hi there. So I was gifted this game so I could play with others towards the end of last year - and since day 1 I have been having issues with...

    Started by Voidkissed‎, 03-22-2019 10:05 PM
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 843
    04-16-2019, 06:39 PM Go to last post
  16. Frequent and consistent 90001/90002 errors

    Hello! I've been experiencing the 90001/90002 disconnection errors typically multiple times every day for the past couple months. Some days it's...

    Started by Dingledots‎, 04-12-2019 12:04 PM
    • Replies: 7
    • Views: 386
    04-16-2019, 02:58 PM Go to last post
  17. Hydatos errors

    so, just came back to the game after a 2 month break, updated it, and like clockwork something's wrong and I can't access hydatos for more than a few...

    Started by Azazemon‎, 04-14-2019 03:56 PM
    • Replies: 1
    • Views: 80
    04-16-2019, 07:03 AM Go to last post
  18. [Free Trial] Unable to get past Data Center select

    Hello everyone, I was finally able to convince my friend to try the Free Trial of Final Fantasy XIV, but unfortunately, he can't get past the...

    Started by Adamantine‎, 04-14-2019 11:46 PM
    • Replies: 2
    • Views: 86
    04-16-2019, 04:40 AM Go to last post
  19. Unable to enter the game

    Hi! I log out of the game normally today earlier, now I want to play but the launcher doesn't even load; it keeps giving me the message 'FFXIV Boot...

    Started by Sabino93‎, 04-13-2019 10:47 AM
    • Replies: 1
    • Views: 143
    04-16-2019, 04:21 AM Go to last post
  20. DirectX Error problems in 2019 somehow

    Hello, new here to the forums, I've been having an issue with what I believe is DirectX itself on my HP Pavilion laptop. The game client itself...

    Started by MaximusMarty‎, 04-12-2019 08:25 AM
    directx
    • Replies: 6
    • Views: 196
    04-15-2019, 08:07 AM Go to last post

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