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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    • Replies: 61
    • Views: 3,968
    08-04-2018, 01:06 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 3,899
    12-05-2017, 04:33 AM Go to last post
  1. game update required...

    but its not trying to download anything at all, did the one fix that was mentioned in the forums for it still didnt attempt to download anything but...

    Started by Lexie‎, 07-20-2018 11:00 PM
    • Replies: 2
    • Views: 135
    Today, 03:15 AM Go to last post
  2. Stuck in Loading Limbo

    This morning I attempted to teleport to Outer La Noscea from Lower Limsa Lominsa with my main, Arylin Moonsong, and now she is stuck in loading...

    Started by princessary‎, Yesterday 11:00 PM
    loading issues
    • Replies: 0
    • Views: 33
    Yesterday, 11:00 PM Go to last post
  3. random lag and random error 90002

    so you move the thread i was posting i n to separate support required and say to contact my isp but the thing is i already have and everything is...

    Started by Kusanagi7‎, 05-30-2018 05:25 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 33
    • Views: 1,713
    Yesterday, 01:25 PM Go to last post
  4. FF14 Freezes into crashes (No error messages. Just not responding)

    Hello! For background information, I have a MSI GE72VR laptop, and I have the graphical settings set to Standard(Laptop). I have a GTX 1060. ...

    Started by Payotz‎, 08-19-2018 11:08 AM
    • Replies: 0
    • Views: 136
    08-19-2018, 11:08 AM Go to last post
  5. Lagasaurus Rex

    Greetings FFXIV Technical know-hows and helpers. I am not so savvy with such things and am in dire need of any assistance anyone can offer. Love...

    Started by Sandoria‎, 08-15-2018 08:58 AM
    • Replies: 9
    • Views: 326
    08-18-2018, 10:07 PM Go to last post
  6. Very bad lag in Anemos

    Hello Devs and GM's, I'm not sure if this is the right place to report this but there is a major lag going on when accessing instance servers. ...

    Started by Rowannero‎, 08-18-2018 03:00 PM
    gm, instance issues, lag, report, request
    • Replies: 0
    • Views: 87
    08-18-2018, 03:00 PM Go to last post
  7. Experiencing Lag when progging Ultima Weapon Ultimate.

    Myself and several others have experienced particular lag when queued into this instance since Eureka was launched. I have not experienced lag...

    Started by NefertitiRuaten‎, 08-18-2018 09:46 AM
    • Replies: 0
    • Views: 135
    08-18-2018, 09:46 AM Go to last post
  8. 90k2 error in Pagos

    Today I spent over 2 hours camping for Louhi with my party, during the farming my game froze completely then I got a 90002 error. When I tried to log...

    Started by Nehot‎, 08-18-2018 05:28 AM
    • Replies: 4
    • Views: 105
    08-18-2018, 09:29 AM Go to last post
  9. Playtime viewing.

    Not sure if this count as technical support and it;s a bit of a dumb question but How do you view playtime when playing on the Ps4 version?

    Started by MetalSnakeXI1‎, 08-17-2018 09:44 AM
    • Replies: 2
    • Views: 109
    08-18-2018, 06:41 AM Go to last post
  10. Companion app compatibility

    I have tried 4 times to download the app on my LG phone but keeps telling me it's not compatible with my phone. Is there a way around this?

    Started by yunesca‎, 08-16-2018 07:48 AM
    • Replies: 4
    • Views: 211
    08-17-2018, 04:44 PM Go to last post
  11. Companion App wont launch

    I have a Pixel 2, running Android P and when I try and launch the app it just instantly crashes. I have restarted, cleared cache and uninstalled and...

    Started by Cubbygamer‎, 08-16-2018 01:21 AM
    2 Pages
    1 2
    companion app
    • Replies: 13
    • Views: 434
    08-17-2018, 08:51 AM Go to last post
  12. Switchable Graphics, stacktrace crash on game exit

    Both of these crashes are the same game run. I had a hard time trying to get a screenshot on the laptop this was generated from, so it seems like...

    Started by KisaiTenshi‎, 07-25-2018 03:44 AM
    crash, directx, dxgi
    • Replies: 6
    • Views: 234
    08-17-2018, 06:41 AM Go to last post
  13. FFXIV in two PCs

    Hi all adventurers. I have a doubt that assails me for some time and I would like an answer: I installed FFXIV on a desktop computer, but I would...

    Started by Aryala‎, 08-17-2018 04:11 AM
    • Replies: 4
    • Views: 138
    08-17-2018, 06:28 AM Go to last post
  14. Recruit a Friend

    I am trying to use the recruit a friend feature. But when I click the Via Email icon nothing happens. It does show a recruitment code so I'm...

    Started by Acesfool‎, 08-17-2018 03:00 AM
    • Replies: 2
    • Views: 67
    08-17-2018, 03:42 AM Go to last post
  15. Val Worm

    Notice sometimes the Val Worms show damage being done but there hp doesn't move any. Please fix this. When hit worm 3 times in a row for 16k and hp...

    Started by hynaku‎, 08-16-2018 03:31 AM
    • Replies: 1
    • Views: 142
    08-16-2018, 09:33 AM Go to last post
  16. A sytem error has ocurred 400. HTTPS System Error

    Since today I've been getting this error every time I open the FFXIV launcher. Nothing has really changed in my PC, and I've tried everything. I've...

    Started by Nekody‎, 08-15-2018 08:46 AM
    fix, launcher crash, launcher error 400
    • Replies: 5
    • Views: 139
    08-16-2018, 02:07 AM Go to last post
  17. 90002 Errors - A temporary picture of the reason for the errors

    So during heavy times and peak hours, I started getting issue with 90002 errors during the 4.2-4.36 patches. Dropping connection to the server 5-8...

    Started by Tacet‎, 08-14-2018 08:44 PM
    • Replies: 3
    • Views: 134
    08-15-2018, 10:06 AM Go to last post
  18. Unexpected Error Upon Quit

    A friend of mine (she can't use the forums yet) had an issue come up when she logged out of the game. After a lag spike and losing her connection to...

    Started by Ceallach‎, 08-11-2018 03:09 AM
    • Replies: 5
    • Views: 130
    08-14-2018, 06:53 PM Go to last post
  19. Unable to play FFXIV in fullscreen with DirectX 9.0c

    I was planning on returning to FFXIV after a long break, but found out that I'm now unable to play on full screen when using DirectX 9.0c. I can only...

    Started by jjajja‎, 07-31-2018 11:24 AM
    • Replies: 8
    • Views: 248
    08-14-2018, 06:09 PM Go to last post
  20. Consistent 90002 and access restriction!

    I have been getting 90002 errors randomly for the past week or two along with emails from yourselves requesting that I change my password as my...

    Started by Sylvastreak‎, 07-30-2018 01:03 AM
    2 Pages
    1 2
    support
    • Replies: 11
    • Views: 332
    08-14-2018, 09:10 AM Go to last post

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