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Forum Top: Technical Support

  1. Sticky Thread Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    We have received a lot of positive feedback from many European players reporting an improved game experience since the launch of the European data...

    Started by EU_Community_Team‎, 10-27-2015 03:30 AM
    16 Pages
    1 2 3 ... 16
    3 Deleted Post(s)
    • Replies: 158
    • Views: 28,133
    01-14-2017, 06:46 PM Go to last post
  2. Sticky Thread Sticky: Reporting Latency Related Issue (NA Data Center)

    We're aware that players have been experiencing latency issues recently, and in order to help the investigation, we would like everyone to follow the...

    Started by Zhexos‎, 12-05-2015 05:56 AM
    29 Pages
    1 2 3 ... 29
    3 Deleted Post(s)
    • Replies: 280
    • Views: 52,613
    01-12-2017, 01:47 PM Go to last post
  3. Sticky Thread Sticky: Welcome to "Technical Support" Forum!

    The purpose of this forum is to provide a place for FINAL FANTASY XIV: A Realm Reborn players to discuss technical issues with each other and to find...

    Started by Gildrein‎, 08-22-2013 06:14 PM
    • Replies: 0
    • Views: 18,302
    08-22-2013, 06:14 PM Go to last post
  1. Unable to perform version check: [30410] [30607] [20457] [410]

    I've been trying to download the 3.5 patch for the last 40 minutes or so, using various fixes for other similar error codes to no avail. I haven't...

    Started by Virala_Luftsthaine‎, Yesterday 07:42 PM
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 653
    Today, 03:25 AM Go to last post
  2. Not able to scroll in menus or chat log

    Before the update I could use my touchpad and scroll up and down the menus and chat log using the "two finger scrolling". After the update I can no...

    Started by maja6791‎, Today 03:11 AM
    • Replies: 0
    • Views: 10
    Today, 03:11 AM Go to last post
  3. Unable to DL Patch files to PS4 and PS4 Pro NOT resolved. Please look into it better

    I just bought my PS4 Pro on Monday (12/26/2016) I am also having this same issue with the patch not loading today 12/29/2016. I purchased a licence...

    Started by Causality‎, 12-30-2016 05:53 AM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 703
    Today, 01:29 AM Go to last post
  4. Can't update to 3.5 on PC.

    Every time I try to login in the launcher, to update the game I get the message from windows "Windows cant find .... ffxivupdater.exe etc etc. ...

    Started by RikkFors‎, Today 01:07 AM
    • Replies: 0
    • Views: 84
    Today, 01:07 AM Go to last post
  5. unexpected error has ocurred. Dx11?

    So im having this issue here.. http://prnt.sc/dwoixn anyone know what might be the problem and how to fix? dx11 issue? This is me opening the...

    Started by AneiraWind‎, Yesterday 07:38 PM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 12
    • Views: 287
    Today, 12:12 AM Go to last post
  6. Xbox One Controller keeps disconnecting

    Hey peeps o/ So I got a major problem. At random my controller disconnects and then reconnects. I thought originally it may have been my hardware...

    Started by Snat‎, 01-15-2017 12:36 AM
    1 Deleted Post(s)
    • Replies: 1
    • Views: 78
    Yesterday, 11:01 PM Go to last post
  7. Can't download the patch... stuck at 0.00 mbps and 200mb left

    What to do now?

    Started by Kragon‎, Yesterday 08:09 PM
    • Replies: 3
    • Views: 84
    Yesterday, 10:58 PM Go to last post
  8. Instance Server Overload?

    So after the patch, used Duty Finder and got kicked 3 times during a dungeon. Wasn't just me either, my party members from different servers also got...

    Started by Tobuay‎, Yesterday 08:02 PM
    disconnects
    • Replies: 1
    • Views: 70
    Yesterday, 08:25 PM Go to last post
  9. Keep getting Javascript error on Launcher (Steam Version), followed by black screen.

    Is this related to what I've been hearing with the servers being down all day or whatever has been going on: http://puu.sh/tp3rV.png Whatever it...

    Started by JD_Shadow‎, Yesterday 01:55 PM
    • Replies: 4
    • Views: 191
    Yesterday, 08:15 PM Go to last post
  10. Launcher Can't Download The Patch

    The client doesn't complete the patch downloading process. I do have the full game and heavenward installed. Its just the patch i can't download. I...

    Started by DamianTenbe‎, 01-14-2017 09:42 AM
    • Replies: 2
    • Views: 468
    Yesterday, 10:30 AM Go to last post
  11. Graphic failure/FPS drop

    TL;DR - Graphics fail to load at random times, FPS drops from steady 50+ to 15-20. While playing the game, some graphics will either fail to load...

    Started by EveningPrimrose‎, 01-13-2017 12:17 PM
    • Replies: 1
    • Views: 104
    Yesterday, 04:56 AM Go to last post
  12. Can't verify version, getting error codes [30605] [20448] [10009] [10019]

    I have done literally everything I can think of and then some to try to get this game to run. Here's everything I have tried: Renew and flush my...

    Started by Oogzy‎, 01-15-2017 04:49 AM
    • Replies: 1
    • Views: 285
    Yesterday, 01:02 AM Go to last post
  13. Constantly getting kicked off Midgardsormr

    Average time I can stay logged in: 30-45 seconds. Once I get booted, I have to completely exit from the game then rerun the launcher, otherwise...

    Started by Mazrim‎, 01-16-2017 02:29 PM
    • Replies: 0
    • Views: 132
    01-16-2017, 02:29 PM Go to last post
  14. Famfrit Server is down

    Just so y'all know. its down.

    Started by KitiaraIornsight‎, 01-16-2017 01:18 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 582
    01-16-2017, 02:24 PM Go to last post
  15. Coeurl server is down

    Me and everyone I was in a party with lost connection to Coeurl about 30 minutes ago and haven\\'t been able to log in since. Error 10105....

    Started by KilledByKangaroo‎, 01-16-2017 01:31 PM
    • Replies: 0
    • Views: 123
    01-16-2017, 01:31 PM Go to last post
  16. Exodus Server 10105 error

    Was in game got booted and when trying to log back in to Exodus server I get the 10105 connection with server was lost.

    Started by Randomcast‎, 01-16-2017 01:21 PM
    • Replies: 0
    • Views: 121
    01-16-2017, 01:21 PM Go to last post
  17. Fatal DirectX 11 Error STILL Persistent on PC

    Dear SE: PLEASE DO NOT MOVE THIS TO RESOLVED Because as of today this issue is still UNRESOLVED. I continue to get the Fatal DirectX Error...

    Started by Grimmel‎, 01-01-2017 09:43 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 601
    01-16-2017, 10:25 AM Go to last post
  18. Kernal Panic ever since i updated to Osx Sierra.

    Hi there, Ever since i made the dumbest decision ever to upgrade to Sierra i keep getting Kernal Panics. However, this ONLY happens when i am...

    Started by lltacx‎, 01-05-2017 05:17 AM
    kernal panics, mac, osx, sierra
    • Replies: 2
    • Views: 190
    01-16-2017, 03:52 AM Go to last post
  19. [STEAM VERSION] RANDOM CRASHING, PC MONITOR DISCONNECTS AND COMPUTER LOCKS UP

    !!! Dear SQUARE ENIX: PLEASE DO NOT MOVE THIS TO RESOLVED Because as of today, this issue is still UNRESOLVED !!! Alright, SO. Normally I...

    Started by SymbioteYT‎, 01-11-2017 06:25 AM
    black screen, crashing, restart, video, video error
    • Replies: 9
    • Views: 374
    01-15-2017, 07:21 PM Go to last post
  20. FFXIV Causing PC Reboot on Zone

    In the past week or so, I've begun getting random crashes that force a system restart on the Windows client. I haven't made any hardware or software...

    Started by Camiie‎, 01-09-2017 11:35 AM
    • Replies: 3
    • Views: 117
    01-15-2017, 10:02 AM Go to last post

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