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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    • Replies: 63
    • Views: 4,999
    10-17-2018, 08:48 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 4,209
    12-05-2017, 04:33 AM Go to last post
  1. White Screen on Launch

    I use PC, and today randomly on launching it just shows a completely blank white screen. Restarting didn't get rid of it, does anyone know what is...

    Started by Dreamsoap‎, Yesterday 08:04 AM
    • Replies: 2
    • Views: 52
    Today, 06:27 AM Go to last post
  2. OSX Mojave - Black screen after I hit "Play" button in launcher

    The launcher starts up fine and the game will update but then I hit play and nothing. All I get is a black screen with the cursor. I've been playing...

    Started by gingus418‎, Today 03:50 AM
    • Replies: 0
    • Views: 35
    Today, 03:50 AM Go to last post
  3. FFXV DLC take up install space for FFXIV (Follow-Up).

    Last thread: http://forum.square-enix.com/ffxiv/threads/375824-FFXV-DLC-take-up-install-space-for-FFXIV. I described my matter to the PlayStation...

    Started by OskarXCI‎, 10-10-2018 05:39 AM
    dlc, ffxv, install issues
    • Replies: 5
    • Views: 318
    Yesterday, 11:29 PM Go to last post
  4. PS4 File Size STILL 57.29 GB. STILL shares DLC with FINAL FANTASY XV.

    Hello? Why did my topic get moved and I wasn't contacted about this? ...

    Started by Spiroth‎, Yesterday 11:20 PM
    • Replies: 0
    • Views: 82
    Yesterday, 11:20 PM Go to last post
  5. PS4 game launch problem

    Hi. After a lengthy break from playing i recently reopened my account. For the first week r two i had no problems. Now in the last two to three...

    Started by magnuhawkwind‎, 10-18-2018 11:57 PM
    • Replies: 7
    • Views: 180
    Yesterday, 11:17 PM Go to last post
  6. PC freezes again

    I started having this issue after patch 4.4 and I had already posted for support here...

    Started by Metallus‎, Yesterday 10:10 PM
    • Replies: 0
    • Views: 54
    Yesterday, 10:10 PM Go to last post
  7. Vercure 90002 error

    I'm getting disconnected when I used Vercure. When I use it game pause's for 6 seconds then gives me 90002 error and get booted. Its now happened to...

    Started by hynaku‎, 10-12-2018 11:29 AM
    • Replies: 3
    • Views: 164
    Yesterday, 09:26 PM Go to last post
  8. Combo: [Unexpected Error] + [Error 1012] + [Update Error]

    First my game begins close alone and receive the Unexpected Error message... (already search about it in google, a lot of ppl with same error and...

    Started by Heiko‎, Yesterday 08:14 PM
    • Replies: 3
    • Views: 79
    Yesterday, 08:51 PM Go to last post
  9. connection to the server was lost 90002

    I queue'd up for expert roulette and it crashed as I was loading into the dungeon. Now everytime I try to log into that character I get that message...

    Started by BabySlammer‎, Yesterday 12:39 PM
    • Replies: 0
    • Views: 111
    Yesterday, 12:39 PM Go to last post
  10. Packet Loss During Peak Hours

    I'm still having this issue, but thank you for closing my original thread without any follow up. ...

    Started by pchp‎, 10-17-2018 08:58 AM
    • Replies: 9
    • Views: 260
    Yesterday, 10:52 AM Go to last post
  11. Problem continues

    Once again I am staring at the screen that says connecting to PlayStation Network. *Sigh*

    Started by Rizuul‎, Yesterday 01:34 AM
    • Replies: 1
    • Views: 132
    Yesterday, 09:31 AM Go to last post
  12. Omega World - Error 3070

    The World data could not be obtained. Unable to login due to this error!

    Started by Final-Fantasy‎, Yesterday 08:22 AM
    • Replies: 2
    • Views: 88
    Yesterday, 09:24 AM Go to last post
  13. New Windows install, launcher wants me to make a free trial

    As the title says, my main hard drive crashed and I had to get a new one and reinstall windows. Trying to launch the game now though results in it...

    Started by Elodie_Einsbern‎, 10-19-2018 10:00 AM
    • Replies: 2
    • Views: 92
    Yesterday, 07:04 AM Go to last post
  14. 9002 Disconnects

    Hello, For the past year or so I have been experiencing 9002 disconnects and it is getting rather annoying. I have done some research and the only...

    Started by NicoKirito‎, 10-13-2018 05:21 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 376
    Yesterday, 06:58 AM Go to last post
  15. Really bad latency on Omega (EU) during the last ~2 weeks

    I've been experiencing really bad latency on Omega for the past 2 weeks. Combat feels worse and worse due to the increased latency (eg: animations...

    Started by Xeraser‎, 10-18-2018 01:21 AM
    • Replies: 4
    • Views: 127
    10-19-2018, 09:42 AM Go to last post
  16. Error 90002 and 2002

    Last night my raid member complained of the game randomly disconnecting him with 90002 and then 2002 errors while raiding, and said it was recently...

    Started by Daniolaut‎, 10-18-2018 05:46 AM
    • Replies: 1
    • Views: 78
    10-18-2018, 07:04 AM Go to last post
  17. Unable to download patch files. [30413][25008][10009]

    I've been unable to download the patch files for today's patch. It started off downloading just fine, then some MB into the patch it stopped and...

    Started by Atokad‎, 10-17-2018 11:00 AM
    • Replies: 2
    • Views: 181
    10-18-2018, 06:50 AM Go to last post
  18. DX11 error in new areas

    My game crashes with that DX11 error with a few of the newer areas (The whole quest line for deltascape, MSQ 4.1 onwards, this list will probably...

    Started by Xestor‎, 10-13-2018 10:12 PM
    2 Pages
    1 2
    dx11 crash, dx11 error
    • Replies: 11
    • Views: 273
    10-18-2018, 05:48 AM Go to last post
  19. DX11 and xAudio2 Error

    Hi there, I frequently get a dx11 and xAudio2 error. This error will crash my game to the desktop and will cut out sound in Discord. It's crashed XIV...

    Started by Noctivagant‎, 10-17-2018 02:33 PM
    • Replies: 1
    • Views: 138
    10-18-2018, 03:31 AM Go to last post
  20. Unable to spin the Magia Board in Pagos (PS4/controller)

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 12PM BST/11:00 server...

    Started by CorbinDallas‎, 10-06-2018 08:15 PM
    • Replies: 6
    • Views: 263
    10-17-2018, 12:56 PM Go to last post

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