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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    7 Pages
    1 2 3 ... 7
    1 Deleted Post(s)
    • Replies: 63
    • Views: 5,824
    10-17-2018, 08:48 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 4,477
    12-05-2017, 04:33 AM Go to last post
  1. Lag

    The game has severe lag on my laptop with no discernible cause.

    Started by Oboist‎, 12-08-2018 01:39 AM
    • Replies: 3
    • Views: 119
    Today, 10:29 AM Go to last post
  2. Frequency disconnects during cut scenes.

    I have been having 90001 and 90002 errors, predominately during cut-scenes. On wired internet, with no other network issues. Tried resetting...

    Started by kashiko‎, Today 10:23 AM
    • Replies: 0
    • Views: 4
    Today, 10:23 AM Go to last post
  3. Constant Error 90002

    For the last 3 days I have been getting constantly disconnected with an error code 90002. Nothing has changed on my computer. But I still keep...

    Started by Draconis21‎, 11-27-2018 11:27 PM
    • Replies: 8
    • Views: 185
    Today, 10:17 AM Go to last post
  4. Looking to gear a job for UCoB. Cannot get creation tomes anymore though :(

    So i330 gear still costs creation tomes, but there is no longer any way to get creation tomes. Seems to be an oversight by Square Enix. There are...

    Started by Jaeger‎, Today 06:05 AM
    • Replies: 4
    • Views: 128
    Today, 08:12 AM Go to last post
  5. Constant Disconnects

    I see many people have been having the same issue and i'm wondering if I might be able to get some help as well here. I've been getting pretty...

    Started by Judecca_Penombra‎, 12-04-2018 12:08 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 369
    Today, 05:26 AM Go to last post
  6. Unexpected error, exiting FFXIV

    Hey, I was wondering if anyone could please help me find a solution to the problem that I am experiencing. I have a new desktop after upgrading...

    Started by MollyAL‎, 11-11-2018 08:07 PM
    3 Pages
    1 2 3
    1 Deleted Post(s)
    • Replies: 21
    • Views: 762
    Yesterday, 08:16 PM Go to last post
  7. Tartarus v2 and Tab on scroll Wheel

    I just upgraded from a Nostromo to Tartarus v2. I typically use the scroll wheel up and down as my tab targeting. However...since the change, I...

    Started by Deathshero‎, Yesterday 05:26 AM
    • Replies: 1
    • Views: 134
    Yesterday, 09:05 AM Go to last post
  8. Keyboard and Mouse problems

    Hey. I once had the problem last year that while playing ff14 my complete keyboard and mouse setup would be changed. For example, I press the w-key...

    Started by nekomi97‎, 12-08-2018 11:58 PM
    ff14, input, keyboad, mouse, problem
    • Replies: 0
    • Views: 78
    12-08-2018, 11:58 PM Go to last post
  9. unable to create character config data

    I have had this problem for 2 weeks now ... so I haven't played since!!! (´•ω•̥`) I contacted support but they were completely useless! They told...

    Started by WkdPaul‎, 12-08-2018 01:29 AM
    • Replies: 2
    • Views: 130
    12-08-2018, 11:08 PM Go to last post
  10. Yet another DirectX11 error

    Hello, i'm a new player of FFXIV and since the first time i tried launching the game with DirectX11 i've encountered this error: Image My GPU fully...

    Started by Delaene‎, 11-28-2018 08:00 AM
    2 Pages
    1 2
    crash, directx 11 crash, dx11 crash
    • Replies: 13
    • Views: 342
    12-08-2018, 10:52 AM Go to last post
  11. Unable to complete version check

    Upon starting up the launcher (mac version) on my computer, it immediately cancels out, giving me the error "Unable to complete version check. ." ...

    Started by whyami‎, 12-01-2018 05:15 AM
    • Replies: 7
    • Views: 166
    12-08-2018, 09:22 AM Go to last post
  12. Random crashes during gameplay

    Hello I experience random crashes with my game client that seem to pertain to directx 11 I have all the latest drivers and am on windows 10, I...

    Started by moduz94‎, 12-02-2018 09:14 AM
    • Replies: 5
    • Views: 162
    12-08-2018, 08:49 AM Go to last post
  13. Couldn't "Patch" now After Uninstalling, I can't Reinstall

    So Basicly my friend was kind enough to get me the full version of Final Fantasy. I got back home, wanted to log in, told me about Patch Errors. I...

    Started by Sainomance‎, 12-08-2018 07:03 AM
    install, troubleshoot
    • Replies: 1
    • Views: 149
    12-08-2018, 08:17 AM Go to last post
  14. FPS Drops over time, especially after instanced duties.

    Hello, I'm having this issue with the game where I am losing FPS over time as I am playing FFXIV. It only happens in this game. Upon logging in, I...

    Started by Pigcy‎, 11-29-2018 03:32 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 325
    12-08-2018, 07:37 AM Go to last post
  15. USB xbox controller not working (PC)

    Howdy, I'm playing ffxiv on xbox controller, win10 and from second to another my controller stopped working, it works in windows settings, tryed...

    Started by Aurelius_‎, 11-20-2018 07:48 PM
    • Replies: 8
    • Views: 243
    12-07-2018, 06:28 PM Go to last post
  16. Deleting and transferring same name characters

    Hello, I am planning on transferring a character to a different world/server, but I have the same character already made on the new world (same...

    Started by kidolegend98‎, 12-07-2018 08:09 AM
    • Replies: 2
    • Views: 154
    12-07-2018, 08:39 AM Go to last post
  17. Visual Artifacts & DirectX Crash

    Hi, this issue does not pertain to me but rather someone I am helping in order to resolve their issue. Computer Specs: OS - Windows 10 Home...

    Started by Onz‎, 12-05-2018 09:16 PM
    • Replies: 7
    • Views: 181
    12-06-2018, 02:26 PM Go to last post
  18. Error 17 preventing MSQ from continuing

    On talking to Biggs outside the Skysteel Manufactory in the MSQ "New Winds, Old Friends, he says his first line, whereafter loading commences. For...

    Started by Xeppy‎, 12-04-2018 08:47 PM
    error 17
    • Replies: 1
    • Views: 139
    12-05-2018, 02:25 AM Go to last post
  19. Getting error when closing game

    Hello, I recently start to get those messages (see below the images on link) when i close the game. The game seems to run fine but sometimes...

    Started by SekkerOfTrust‎, 12-01-2018 06:07 AM
    • Replies: 4
    • Views: 140
    12-04-2018, 10:48 AM Go to last post
  20. Unexpected Error: ffxiv_dx11.exe+300C09

    Recently I did a clean install of OS Win 10 after upgrading my graphics card and RAM. I did this 11/26/18. Then I reinstalled FFXIV and I keep...

    Started by Lilael‎, 12-02-2018 12:50 AM
    directx 11 crash, error
    • Replies: 3
    • Views: 180
    12-04-2018, 09:24 AM Go to last post

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