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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Latency Related Issue (NA Data Center)

    We're aware that players have been experiencing latency issues recently, and in order to help the investigation, we would like everyone to follow the...

    Started by Zhexos‎, 12-05-2015 05:56 AM
    32 Pages
    1 2 3 ... 32
    4 Deleted Post(s)
    • Replies: 312
    • Views: 59,929
    04-06-2017, 09:43 AM Go to last post
  2. Sticky Thread Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    We have received a lot of positive feedback from many European players reporting an improved game experience since the launch of the European data...

    Started by EU_Community_Team‎, 10-27-2015 03:30 AM
    17 Pages
    1 2 3 ... 17
    4 Deleted Post(s)
    • Replies: 166
    • Views: 32,089
    04-04-2017, 05:04 AM Go to last post
  3. Sticky Thread Sticky: Welcome to "Technical Support" Forum!

    The purpose of this forum is to provide a place for FINAL FANTASY XIV: A Realm Reborn players to discuss technical issues with each other and to find...

    Started by Gildrein‎, 08-22-2013 06:14 PM
    • Replies: 0
    • Views: 18,824
    08-22-2013, 06:14 PM Go to last post
  1. "No valid service account is available...." Error message

    I think I may have royally screwed up. I initially owned a hard copy of FFXIV and a Realm Reborn. I had registered a Square-Enix account have been...

    Started by Knownot‎, Today 12:35 PM
    account, register, service account, valid account
    • Replies: 0
    • Views: 41
    Today, 12:35 PM Go to last post
  2. Unable to complete version check [20458][24530][20457][410]PS4

    The game was working prior to maintenance, I log in this morning and get this error code after putting in my user name and password. Can someone...

    Started by BreeSin‎, 04-18-2017 07:28 PM
    10 Pages
    1 2 3 ... 10
    2 Deleted Post(s)
    • Replies: 92
    • Views: 8,021
    Today, 11:46 AM Go to last post
  3. Unable to Complete Version Check [30410][30607][10009][19900][12057]

    Like many people, I am getting the dreaded unable to complete version check. However, in my case, this occurred after playing. I use the macOS...

    Started by Delily‎, 04-19-2017 08:53 PM
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 906
    Today, 11:39 AM Go to last post
  4. Can't Complete Main Story Quest "Recruiting The Realm", NPC Landebert

    The title says it all. The quest can not be finished because NPC Landebert does not advance the quest (4/5 are complete, he is absolutely the missing...

    Started by V-Aria‎, Today 06:53 AM
    • Replies: 1
    • Views: 64
    Today, 11:13 AM Go to last post
  5. Error (90002 sometimes 90001)

    I cant stay connected for more than 10 mins no matter what, I've been playing since jan 1 and was fine til about the last 2 weeks. Its not my system...

    Started by Scyfer‎, Yesterday 03:18 AM
    2 Pages
    1 2
    disconnecting, disconnection error, disconnections
    • Replies: 17
    • Views: 179
    Today, 07:18 AM Go to last post
  6. system error -2146697208? I cant open the launcher

    Whenever I turn on the launcher I get system error -2146697208, then I hit ok and it shuts off the launcher, could someone help me fix this please?...

    Started by Areo‎, Today 03:16 AM
    system error
    • Replies: 2
    • Views: 71
    Today, 06:20 AM Go to last post
  7. Unable to complete version check. [30410][30607][10009][19900][-2146893017]

    Well, making a thread because I read a lot about PS4 and Macs, but I have a Windows machine and I am running this a similar issue. Anybody else?...

    Started by Shiraichi‎, 04-20-2017 09:59 AM
    • Replies: 4
    • Views: 161
    Yesterday, 11:41 PM Go to last post
  8. Unable to complete version check. [30410][30607][10009][19900][12169]

    I've been playing this game since release date.. first on a PS3 and now on a Macbook pro. Never had any issues whatsoever. However, since the new...

    Started by Asunna‎, 04-21-2017 10:07 AM
    moderator, need help, tech help, techincal support, technical issue
    • Replies: 2
    • Views: 141
    Yesterday, 11:40 PM Go to last post
  9. unexpected error has ocurred. Dx11?

    So im having this issue here.. anyone know what might be the problem and how to fix? dx11 issue? This is me opening the...

    Started by AneiraWind‎, 01-17-2017 07:38 PM
    15 Pages
    1 2 3 ... 15
    2 Deleted Post(s)
    • Replies: 142
    • Views: 14,070
    Yesterday, 08:08 PM Go to last post
  10. Lobby Connection error from Server

    Was in game got kicked out. Went to go back in and get Lobby Connection to Server error. Happened over the course of the last 10 minutes.

    Started by Dayhel‎, Yesterday 06:56 PM
    • Replies: 0
    • Views: 57
    Yesterday, 06:56 PM Go to last post
  11. DX11 Crashes during palace of the dead.

    I'm not really sure where to go from here. I haven't encountered the error anywhere else, but last night during two separate PotD runs, my screen...

    Started by BohnMi‎, 04-20-2017 09:08 PM
    crash, palace of the dead, potd, tech help, tech support
    • Replies: 1
    • Views: 70
    Yesterday, 02:40 PM Go to last post
  12. Unable to Complete Version Check[30410][30607][10009][19900][12169]

    This game was working fine since before maintenance on April 17th-18th. I stayed up very late to get onto the server Gilgamesh after maintenance, but...

    Started by CryBloodwing‎, 04-18-2017 07:01 PM
    2 Pages
    1 2
    • Replies: 11
    • Views: 777
    04-21-2017, 07:06 AM Go to last post
  13. Unexpected Error Since Hooking Up My 4k Monitor Today

    My Asus monitor arrived in the mail today. Looks fantastic, but I'm having minor adjustment problems, as well as this major one. It happens...

    Started by StarSwirl‎, 04-21-2017 04:42 AM
    4k monitor, nvspcap64.dll, nvwgf2umx.dll, unexpected error
    • Replies: 0
    • Views: 72
    04-21-2017, 04:42 AM Go to last post
  14. New Mac User - Mac keeps restarting while playing

    Hey guys, has anyone that plays on mac ever had an issue with your computer resetting while playing? It didn't start doing it until the new patch. My...

    Started by stevezyholcomb‎, 04-21-2017 03:40 AM
    • Replies: 0
    • Views: 75
    04-21-2017, 03:40 AM Go to last post
  15. Issue with the free trial

    A friend of mine had recently started playing the free trial and enjoying, about a week or so ago , i bought some computer parts from him to make my...

    Started by Ren_frost‎, 04-21-2017 03:34 AM
    free trial, support, techincal support, technical problem
    • Replies: 0
    • Views: 93
    04-21-2017, 03:34 AM Go to last post
  16. Game becomes unplayable once inside a Trial (I7700, GTX 1070) but runs fine otherwise

    Hello. Recently I picked up a new system and started to play FFXIV again on it. I7700 CPU, GTX 1070 GPU, 16g ram.. And FFXIV runs great on it on max...

    Started by Macra‎, 04-21-2017 03:29 AM
    • Replies: 0
    • Views: 87
    04-21-2017, 03:29 AM Go to last post
  17. Lag since last patch (3.57)

    Since the last patch (3.57) I'm experiencing lag in dungeons in the form of: Not being able to see if I healed someone, people stop moving, people...

    Started by Haruka_Nightshade‎, 04-20-2017 10:16 PM
    • Replies: 2
    • Views: 111
    04-20-2017, 11:14 PM Go to last post
  18. "Unable to compelte version check [20452][24530][20457][410]" Error on PS4

    So I'm having some trouble connecting to FFXIV through my PS4. I am getting a "Unable to complete version check " error whenever I try. I've taken...

    Started by JinnRemona‎, 04-19-2017 02:52 AM
    • Replies: 3
    • Views: 249
    04-20-2017, 08:04 AM Go to last post
  19. Unable to complete version check[20458][24530][20457][410]

    My game was working fine before the maitenence and now when i try to log in i get that^

    Started by Decker347‎, 04-18-2017 09:39 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 2,328
    04-20-2017, 06:24 AM Go to last post
  20. Missing Aetheryte in The Churning Mists

    Hello everyone! This is my first thread here. I came here cause i have a particular problem with an Aether current in the Churning Mists. It's...

    Started by Madenia‎, 04-20-2017 01:13 AM
    • Replies: 2
    • Views: 126
    04-20-2017, 04:32 AM Go to last post

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