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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Issues Resulting from the North American Data Center Relocation

    Thank you for all the feedback regarding the North American Data Center move so far! We understand that stable access and responsiveness are very...

    Started by Zhexos‎, 05-20-2017 06:32 AM
    27 Pages
    1 2 3 ... 27
    • Replies: 262
    • Views: 33,536
    Today, 08:53 AM Go to last post
  2. Sticky Thread Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    We have received a lot of positive feedback from many European players reporting an improved game experience since the launch of the European data...

    Started by EU_Community_Team‎, 10-27-2015 03:30 AM
    18 Pages
    1 2 3 ... 18
    4 Deleted Post(s)
    • Replies: 170
    • Views: 33,671
    05-19-2017, 06:45 AM Go to last post
  3. Sticky Thread Sticky: Welcome to "Technical Support" Forum!

    The purpose of this forum is to provide a place for FINAL FANTASY XIV: A Realm Reborn players to discuss technical issues with each other and to find...

    Started by Gildrein‎, 08-22-2013 06:14 PM
    • Replies: 0
    • Views: 19,035
    08-22-2013, 06:14 PM Go to last post
  1. Video card signal lost upon certain events

    My setup: i5-4670k GTX 1080 SLI 16 GB DDR3 RAM Acer XB280HK 4k Monitor Dx11 Version Full Screen Problem: When I do certain things like...

    Started by Nexosu‎, Today 10:28 AM
    • Replies: 0
    • Views: 7
    Today, 10:28 AM Go to last post
  2. Fatal DirectX Error 11000002

    Every since I tried running ff14 on directx11 I have been getting this 11000002 error and its really pissing me off. The error doesn't show up until...

    Started by BellClannel‎, 05-18-2017 10:16 AM
    2 Pages
    1 2
    11000002, directx, error, fatal directx, technical
    • Replies: 10
    • Views: 353
    Today, 10:18 AM Go to last post
  3. Reporting Latency Related Issue (NA Data Center)

    We're aware that players have been experiencing latency issues recently, and in order to help the investigation, we would like everyone to follow the...

    Started by Zhexos‎, 12-05-2015 05:56 AM
    34 Pages
    1 2 3 ... 34
    4 Deleted Post(s)
    • Replies: 339
    • Views: 65,525
    Today, 08:35 AM Go to last post
  4. Fatal DirectX error 11000002

    Hello, I saw that this problem was moved to resolved because the "solution" was to set FFXIV to DX9. This is not a solution. I myself have...

    Started by Azurelos‎, 05-09-2017 12:21 AM
    2 Pages
    1 2
    directx 11, directx error, fatal directx error
    • Replies: 17
    • Views: 896
    Today, 07:41 AM Go to last post
  5. Crashing on start up.

    https://cdn.discordapp.com/attachments/256323653644320768/316690864263135262/unknown.png Happens on DX11 or DX9 As you can see here, I get this...

    Started by Jamie4855‎, Today 06:54 AM
    • Replies: 0
    • Views: 44
    Today, 06:54 AM Go to last post
  6. Faerie DC issues?

    I keep getting error 90006 on Faerie. My connection is fine as i can do all i normally do on Balmung but Faerie keeps DC'ing me...

    Started by Ifrinne‎, Today 02:53 AM
    • Replies: 0
    • Views: 59
    Today, 02:53 AM Go to last post
  7. Disconnections from the EU data center

    Hi, is anyone else experiencing disconnections from the EU data center this evening? I've disconnected multiple times in the past hour and I'm not...

    Started by TheStagg‎, Today 02:45 AM
    • Replies: 0
    • Views: 40
    Today, 02:45 AM Go to last post
  8. windows update 1703 dropped my fps

    before this update (1703) and after the server move my game was smoothly running at 60 fps, now it runs at 12fps, if I'm lucky and lowest setting at...

    Started by Kurene‎, 05-22-2017 10:30 AM
    1703, fps drop, pc
    • Replies: 4
    • Views: 155
    Yesterday, 09:38 PM Go to last post
  9. Packet Loss issues with *.gin.ntt.net hops

    I've been getting non-stop packet loss since the server move and its making the game unplayable. I'm an east coast player and I'm really upset you...

    Started by drebbe‎, Yesterday 02:01 PM
    • Replies: 3
    • Views: 97
    Yesterday, 02:37 PM Go to last post
  10. Windows Update broke game launcher

    Hello, and thank you for any support given :) Long version: Windows bugged me for an update and I finally consented last night. I shut down and...

    Started by Sarunoni‎, Yesterday 08:14 AM
    • Replies: 1
    • Views: 75
    Yesterday, 11:39 AM Go to last post
  11. Mac crashes -- possible solution?

    Posting this here, as other folks may be having similar issues. I was encountering two different issues: 1) Game froze, entire Mac crashed &...

    Started by zenfrodo‎, Yesterday 11:19 AM
    • Replies: 0
    • Views: 36
    Yesterday, 11:19 AM Go to last post
  12. Transferring off Balmung

    So I'm looking into transferring away from Balmung. I would like to return to Sargatanas, which is my original server. However, every time I go to...

    Started by WoolyBear‎, Yesterday 02:09 AM
    • Replies: 2
    • Views: 171
    Yesterday, 05:26 AM Go to last post
  13. PS4 not able to log in..?

    I know there is a psn maintenance but that is at 10:00pm tonight, it's 3:09pm right now and when I try to log in on my PS4 it says "invalid ID or...

    Started by LadyStardust‎, Yesterday 05:10 AM
    • Replies: 0
    • Views: 63
    Yesterday, 05:10 AM Go to last post
  14. Fatal DirectX error (10000000) when loading the game

    To be specific, the error is "A fatal DirectX error has occurred.(10000000)" When I push the Play button to launch the game, I get this error. I've...

    Started by PunchyBrewster‎, Yesterday 01:15 AM
    • Replies: 1
    • Views: 54
    Yesterday, 04:00 AM Go to last post
  15. Hi

    Hi why don\\'t you make the keypaind on this game save for the account like wow I play on caffe net and everytime I change my pc I have to make my...

    Started by March64‎, 05-22-2017 11:35 PM
    account
    • Replies: 3
    • Views: 132
    Yesterday, 12:41 AM Go to last post
  16. Unable to get rid of Stutter since server move

    I'm running a gtx980 and Every few steps in game I receive a stutter in ALL areas. I first noticed this stutter in the housing areas and now anywhere...

    Started by Guehehe‎, 05-22-2017 05:32 AM
    • Replies: 3
    • Views: 181
    Yesterday, 12:34 AM Go to last post
  17. Did not receive 1 day to subscription

    Hello, I am wondering when the free day will be added to the subscription because of the 48 hour maintenance that was on May 15-17, 2017. I...

    Started by Aladire‎, 05-19-2017 03:34 AM
    • Replies: 6
    • Views: 362
    05-22-2017, 11:24 PM Go to last post
  18. Character Missing

    I tried logging in today and my character was gone. I can't select the world I was in (Exodus) and I have no character to log in with when I enter...

    Started by Boingle‎, 05-22-2017 04:55 PM
    missing character
    • Replies: 1
    • Views: 94
    05-22-2017, 10:11 PM Go to last post
  19. Constant connection drop

    My ISP is Cox Communications. Cable internet, 5+MB speed. Main character is Khonda Sha'lassan on Brynhildr, Primal Data Center. Ever since...

    Started by IceCadaverX‎, 05-22-2017 02:32 PM
    • Replies: 0
    • Views: 70
    05-22-2017, 02:32 PM Go to last post
  20. stormblood early access wrong account

    Hi SE support is unable to help me with this so I'm seeking advice here. will there be any issue if I redeem the early access code on 1 account...

    Started by HiImZech‎, 05-21-2017 11:22 PM
    • Replies: 0
    • Views: 132
    05-21-2017, 11:22 PM Go to last post

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