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  1. 06-22-2017 03:17 AM #1
    WhtNyte1962
    Player
    WhtNyte1962's Avatar
    Join Date
    Jun 2017
    Posts
    19
    Character
    Grumpy Oldman
    World
    Brynhildr
    Main Class
    Miner Lv 60
    Quote Originally Posted by DuranAaron5 View Post
    It's no secret that SE is having a very difficult time looking for what they fucked up on in the coding. An hour ago in Reddit an SE member replied and told me that they cannot make statements about a monthly refund right now and are still highly and actively investigating the issue and ask for our patience. Lol the same patience that flew the early access time very quickly.
    I recieved a rather terse reply from NA Customer service this morning basically reminding me of the end user agreement & informing me that ALL subscription fees are non-refundable.
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  2. 06-22-2017 03:27 AM #2
    kojirosama
    Player
    kojirosama's Avatar
    Join Date
    Sep 2015
    Posts
    11
    Character
    Kojiro Sama
    World
    Twintania
    Main Class
    Goldsmith Lv 90
    Quote Originally Posted by WhtNyte1962 View Post
    I recieved a rather terse reply from NA Customer service this morning basically reminding me of the end user agreement & informing me that ALL subscription fees are non-refundable.
    We should request 1 gil per byte downloaded in compensation in this case. ^^
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