PSA: Stormblood Pre Order through PSN store

[LaylaTsarra]

I was able to download the theme. It doesn't appear to be usable still cause it has a countdown for me at least when i go to themes to try and apply it. The Avatar however appears to have an error and I've tried download it again but the error remains.

[gexon]

Hello folks just wanted to share some information in regards to people who purchased Stormblood via the PSN store. The other day I noticed I had the download timer for the expac going when browsing the download in PSN store. This morning it is now asking me to purchase the product again. If you ordered the expac from the store please check and verify you still have it ordered. From what Sony support told me there appears to be a license issue on their end confirmed by a supervisor. On their end they do still see the pre order purchased. I am still hoping for my early access. If you notice this issue on your end as well please reach out to Sony. The more folks complaining about this the faster it might get resolved.

Man I pay good money on that early access collector editions and now he want me to paying again? i don't why i buy at PSN store

[DemonwrathDeathreign]

Man I pay good money on that early access collector editions and now he want me to paying again? i don't why i buy at PSN store

Hey your ok, just look at your services and look at ffxiv & storblood you will see it

[Slayer25c]

Sony still they working on the issue and they have a fix soon. That you don't need to rebuy nothing.

[Daemon_Windborne]

I don't want to start yet another thread for PS4 related early access so I'll just ask here. I purchased the PS4 physical copy through SE on June 8th, got my code from SE, put that in and got my code to put in on PSN, which I did. Since then I have seen nothing to indicate success except Stormblood early access showing up in my transaction history if I pull it up online. Nothing on mog station, in download que, and it's not listed in my services list. Does this sound correct for someone who ordered the physical copy?

[bswpayton]

should I wait to make my preorder then ?

[whiteblade89]

Tip for those having issues, just to cover your bases if you don't wind up getting the CE, check your email for a confirmation code. It's a PSN code, not a SE code, but keep that handy if things don't pan out. I'm having these issues as well with the CE pre-order.

[caponesavage]

I thought the expac was supposed to link the license to the game automatically..are you saying you received a early access code for the digital PSN CE edition?

[DracotheDragon]

US PSN or europe PSN?
It seem that the US PSN allow to predownload the theme, while the europe PSN only allow at 16th midnight to download anything.

EU (GB/UK) i just have no theme or Avatar at the moment, but still have the timer, if i dont have a download i am just going to get the normal Expac game on steam and write a e-mail to Sony support.

[Nominous]

If you search Stormblood in the store, it will show the game as unavailable. If you hit "Tell me more", it says that it's because you already own it. I believe it's a matter of the countdown clock being broken, but it's still disconcerting.

Wonder if the store update tomorrow will fix things.