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  1. #51
    Player
    DemonwrathDeathreign's Avatar
    Join Date
    Sep 2014
    Location
    Gridania
    Posts
    142
    Character
    Vayne Caesar
    World
    Balmung
    Main Class
    Monk Lv 70
    Quote Originally Posted by TorchicEX View Post
    Okay thanks, I see it there at the very least. But do we just wait to see if it works by the time of Maintenance? I would like to do something to try to fix this as soon as possible but I don't really know what to do.
    Yes do so asap, glad mine show phew
    (0)
    I believe we will see Balthier in Eorzea one day!

  2. #52
    Player
    l3rownEyedGirl's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    80
    Character
    Nora Kelberog
    World
    Ultros
    Main Class
    Arcanist Lv 60
    Yup, I'm having the same issue with my pre-order. I can see the theme/avatar just fine but the pre-order itself is not showing up in my library, just in the transaction/service lists.

    I really hope it doesn't screw anything up for us.
    (1)

  3. #53
    Player

    Join Date
    Sep 2013
    Posts
    261
    Quote Originally Posted by l3rownEyedGirl View Post
    Yup, I'm having the same issue with my pre-order. I can see the theme/avatar just fine but the pre-order itself is not showing up in my library, just in the transaction/service lists.

    I really hope it doesn't screw anything up for us.
    IT won't show up in the library, it's an ADD-ON, not a game itself, even though the DLC is in the Pre-order game section.
    (2)

  4. #54
    Player
    l3rownEyedGirl's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    80
    Character
    Nora Kelberog
    World
    Ultros
    Main Class
    Arcanist Lv 60
    I swear the heavensward expansion showed up in the library though
    (0)

  5. #55
    Player
    RaijinSupreme's Avatar
    Join Date
    Jan 2015
    Posts
    634
    Character
    Dynamo Malevolti
    World
    Sargatanas
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by l3rownEyedGirl View Post
    I swear the heavensward expansion showed up in the library though
    it didn't, and its not there now.

    It does show up in the add on section under final fantasy ARR in the library though.
    (0)

  6. #56
    Player
    RaijinSupreme's Avatar
    Join Date
    Jan 2015
    Posts
    634
    Character
    Dynamo Malevolti
    World
    Sargatanas
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by DemonwrathDeathreign View Post
    Yea, kinda stressed over this as well as preorder clock gone!
    best thing is to be patient. I'm sure it will work itself out.
    (1)

  7. #57
    Player
    DemonwrathDeathreign's Avatar
    Join Date
    Sep 2014
    Location
    Gridania
    Posts
    142
    Character
    Vayne Caesar
    World
    Balmung
    Main Class
    Monk Lv 70
    Quote Originally Posted by RaijinSupreme View Post
    best thing is to be patient. I'm sure it will work itself out.
    Agree, just glad i still have licence in psn service list
    (1)
    I believe we will see Balthier in Eorzea one day!

  8. #58
    Player
    Izanagi_Fiaresu's Avatar
    Join Date
    Jan 2016
    Location
    Ul'Dah
    Posts
    266
    Character
    Merrick Jaeger
    World
    Sargatanas
    Main Class
    Monk Lv 80
    Switch to PC and this stuff doesn't happen
    (0)

  9. #59
    Player
    SmokeyTheSequel's Avatar
    Join Date
    May 2011
    Location
    Limsa
    Posts
    217
    Character
    Smokey Asura
    World
    Cactuar
    Main Class
    Fisher Lv 90
    I bought the preorder the day it popped up on the PS store and then I didn't see the preorder in my stuff so I thought it got cancelled or something so I bought it again and now I'm finding out about this problem. Seems I have bought it twice now... on the phone with support..
    (0)

  10. #60
    Player
    Dement's Avatar
    Join Date
    Jul 2014
    Location
    Ul'dah
    Posts
    472
    Character
    Dement Drachte
    World
    Coeurl
    Main Class
    Warrior Lv 78
    Quote Originally Posted by Izanagi_Fiaresu View Post
    Switch to PC and this stuff doesn't happen
    Really? Cause I remember a fair number of issues with the PC release of Heavensward if you had bought ARR off Steam or something.

    On Topic: My download queue now has 6 Download Errors for Game "N/A" and a Pre-Order Payment Failed for Game "N/A". Since this is the only thing I've preordered recently, this has me concerned once again. At least it's still in my add-ons for FFXIV.
    (2)

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