PSA: Stormblood Pre Order through PSN store

[TorchicEX]

Go to Settings > Network/Account Management > Account Info > Services List > FFXIV and it should show you the license for Early Access and the version you bought, if not then contact their support ASAP

Okay thanks, I see it there at the very least. But do we just wait to see if it works by the time of Maintenance? I would like to do something to try to fix this as soon as possible but I don't really know what to do.

[Maddi]

Go to Settings > Network/Account Management > Account Info > Services List > FFXIV and it should show you the license for Early Access and the version you bought, if not then contact their support ASAP

This makes me feel somewhat better I was freaking out

[Lewtskie]

If your concerns are about the collectors and pre-order content those will be included in the game's download by default, it's all just locked away unless you have the necessary license. If you go to the store and look of stormblood you'll find that the standard edition is Unavailable to you because you have already bought the game, by which you've bought the license to access once the patch hits the actual game. PSN is buggy when it comes to things like this because it can't seem to keep track of something like this, but so long as the license is there you'll have no issues.

[Rosesmi]

I'm having the same issue when I went to check my service list it says I still have everything from the pre-order and early assess I think because of the theme being able to preload messed up the timer for the game and when It went to down download the game it had nothing to download so when it's ready to download I say it's just gonna happen also my add-ons shows that I have 2 it though doesn't show up when I click on my Add on it says I just have heavens ward but I think it's there is just a invisible until were able to get it

[LaylaTsarra]

Question! I pre ordered the digital copy from the PSN store. I have the early access and the early access tracker on my PSN services list but it is not reflected on my mogstation. Should I be concerned? o.o

Where do you go for the service list?

I see it now from another post.

[DemonwrathDeathreign]

Hello folks just wanted to share some information in regards to people who purchased Stormblood via the PSN store. The other day I noticed I had the download timer for the expac going when browsing the download in PSN store. This morning it is now asking me to purchase the product again. If you ordered the expac from the store please check and verify you still have it ordered. From what Sony support told me there appears to be a license issue on their end confirmed by a supervisor. On their end they do still see the pre order purchased. I am still hoping for my early access. If you notice this issue on your end as well please reach out to Sony. The more folks complaining about this the faster it might get resolved.

Same bro, but my friend showed me a loophole to see preorder clock download the theme, click on preorder theme and storblood preorder clock shows!

[Maero]

I will check when i get back home tonight. The avatar though, i got the day i purchased the Pre-Order.
Just missing the theme

[GayFox]

I will check when i get back home tonight. The avatar though, i got the day i purchased the Pre-Order.
Just missing the theme

Pre-order dinamic theme is already live.

[RaijinSupreme]

Pre-order dinamic theme is already live.

its not. We've been able to download it, but we still cant use it.

[DemonwrathDeathreign]

its not. We've been able to download it, but we still cant use it.

Yea, kinda stressed over this as well as preorder clock gone!