EU Confirmed as 3rd Rate Customer

[Laerune]

however you want to defend it:

NA players got a free transfer away from the EU servers when they relocated the EU servers. this relocation leaded to higher a ping for NA players, wich were playing on EU servers. these NA players have known from the beginning that they are playing on EU servers.

now EU players don't get a free transfer away from the NA servers when they relocate them. this relocation will lead to a higher ping for EU players, wich are playing on NA servers. these EU players have known from the beginning that they are playing on NA servers.

it's exactly the same situation. NA players got a free transfer, EU players don't.

I agree 100%. People can call the OP a whiner if they want, but he is correct, NA got free transfers, but EU did not. After the whole maid event stuff, I am not suprised, to be honest.

[Ririta]

Aether / Primal Data Center Worlds
From Monday, May 15, 2017 12:00 a.m. to Wednesday, May 17, 2017 12:00 a.m. (PDT) * 48 hours

Due to the maintenance accompanying the relocation, players will be unable to play for an extended period of time. As compensation, we will extend the subscription period by one day for all players who have an active subscription during the maintenance.

Every westener is a third rate consumer for Square Enix

[Lexia]

because i have friends in NA?

now im getting more ping

[Lexia]

however you want to defend it:

NA players got a free transfer away from the EU servers when they relocated the EU servers. this relocation leaded to higher a ping for NA players, wich were playing on EU servers. these NA players have known from the beginning that they are playing on EU servers.

now EU players don't get a free transfer away from the NA servers when they relocate them. this relocation will lead to a higher ping for EU players, wich are playing on NA servers. these EU players have known from the beginning that they are playing on NA servers.

it's exactly the same situation. NA players got a free transfer, EU players don't.

See the difference there it not the same, EU data center moved to a different region to a a EU region so NA players were given the option to transfer to a NA server to in the NA region. With this NA data center location the data center remaining in the NA region.

[Theodric]

-snip-

It it by no means as simple as that. By the time that European servers were added to the game many players had settled on North American servers, securing houses, forging strong friendships and committing to raid and other similar obligations. I would suggest educating yourself on the subject - because there are a lot of times where European customers are screwed over either intentionally or unintentionally due to a lack of consideration. One prominent example is outlined by multiple players in the following thread:

http://forum.square-enix.com/ffxiv/t...nd-fat-chocobo

Note that the thread in question was created last year and - as of the current day - there has been no resolution to the legitimate concerns outlined repeatedly throughout the thread. It's just the tip of the iceberg and I predict a rather prominent backlash if a significant number of European players find it difficult to play on the North American servers that they decided to settle on already. It's not as if the transfer system has ever been tailored to making moving elsewhere an appealing option, either. You can't transfer a house and neither can you transfer more than roughly a million gil per character.

Expecting people to just up and leave is very selfish - and it's laughable to believe that adding European servers resolves everything when there's no steps taken to actually support players invested in the game to make the move in such a way that ensures that they aren't just sacrificing a lot of their own time, effort and resources.

[Moonlite]

I do not care one way or another. But I don't see why SE doesn't use this chance to lift the transfer limitations. The bots have been pretty active on all servers. Free transfers to an empty EU server. Free transfers off any server over 12k population to a lower pop server. It doesn't really hurt them and it could help servers low pop and balance out some of the full ones. I get that players would have to eat house loss. SE awesome design for that can't be helped.

Sometimes companies need to make choices that help their customers, over padding their pockets. While it might equal a little work. It is not a net loss if players won't going to give SE transfer money anyways.

[era1Ne]

Excuse me, but when the EU data enter was created, wasn't there an opportunity to move? This move affects the remaking North America servers, why would there be any free transfers to EU? Seems you want two bites at this cherry, does that really make you 3rd class?

I agree with you on this one, because we aren't 3rd class costumers in europe and those people who stayed on NA servers have only themselves to blame imo, because they had to change to move and Square as every other company or even goverment for that matter, can't make an decision in favour of 10% (random number) people and ignore the needs and demands of the other 90%. The new data center was necessary as they've explained and if 10% (again random number) people suffer from worse lags, then so be it as harsh as it sounds.

See the difference there it not the same, EU data center moved to a different region to a a EU region so NA players were given the option to transfer to a NA server to in the NA region. With this NA data center location the data center remaining in the NA region.

The situations are similar as you explained, but not the same. EU players got the offer, because they made an data center available on their continent. This time they just move it from A to B in the US. I believe if they ever switch the date center in EU then we won't get an free transfer aswell, because this is not an continent change.

[Airget]

I think the biggest thing is, while yes an EU ping may go up a bit, they still don't know by how much. It's possible they are waiting til after to see if the ping increase is high enough to warrant free server transfers for X servers before just doing it as a knee jerk reaction to moving the servers.

[Theodric]

-snip-

No, they're not to blame at all. I already outlined it in my previous post but it's well worth repeating. European players who started the game before the European servers were created would have - understandably - invested a lot of time, effort and social networking to lead them to become rather comfortable on their server of choice. Adding European servers may have lured some people over there but there's still a decent number of European players who did not move over. You're expecting them to pay a real life fee as well as to sacrifice most of their acquired gil due to transfer limitations and a house if they're lucky enough to own one. In addition, you expect them to also abandon any established social networks and commitments.

[era1Ne]

No, they're not to blame at all. I already outlined it in my previous post but it's well worth repeating. European players who started the game before the European servers were created would have - understandably - invested a lot of time, effort and social networking to lead them to become rather comfortable on their server of choice. Adding European servers may have lured some people over there but there's still a decent number of European players who did not move over. You're expecting them to pay a real life fee as well as to sacrifice most of their acquired gil due to transfer limitations and a house if they're lucky enough to own one. In addition, you expect them to also abandon any established social networks and commitments.

And because of these 10% (random number) people the game should stay this way and not evolve because of US date center limitations? sorry, but it was THEIR decision to not move over to the EU ones. They have to think about the bigger part of the community, their desire and demands. We want the game to evolve and the old data center was not up to the task. Simple as that. I know it is bad for those people, but for "the greater good" htey had to make this hard decision. I can totally understand that some are angry or feel left behind, but i strongly believe, if there was another way, Square would have done it.

My point is and maybe my english gets in the way here, is that they made the decision to stay and Square Enix never said the datacenter stays where it is. You traded basically your ping for your ingame friends and so on. And now you got to deal with the decision, just like those who moved had to deal with theirs a few years ago.