And why exactly is a raid item in the cash shop much different than emotes, mounts or pets? Why does only the raid point deserve enrage? All of them are content..I dont care for raids for example, lots of people dont care for raids since only a really small amount of people clear it anyway. Yet it costs a lot of money and time to create. (Bosses, equipment and so on) The majority of people in this game are probably casual, care for pets, glamour and other parts and thus it would probably only hit a small amount of people if they would do that. Why are those small numbers of people more entitled to have their raid ingame? They dont
need the raid to play this game. Crying about this eventhough the company would earn money from that which would be better for their costs of creating such content and at the same time might leave more time and money to create more content for the majority of the players..well quite spoiled I would say.
See you can turn every argument around.

Some people need to understand that glamour is content too..Ex primals are run a lot of times because of the mounts that drop or because you can create some nice items from the drops. Without the glamour and mount as an incentive people would not run these old primals the same way they do with them..so all these glamour items are really important to keep content active. Barely anyone would run Garuda ex if there is nothing behind the first win. All these pets, mounts and glamour could have been put into the game. They could have been used to keep older content alive or even create new content.
Yes nobody is truly forced to buy something, but in this way wouldn't it be completely acceptable if they put every new glamour in there and only get us re-skinned new equipment in the game? Since you dont need glamour to beat a dungeon.