Quote Originally Posted by ZhaneX View Post
Or they can prioritize adding in new content that players will be able to go back to frequently, rather than something that most players will look at maybe once?
I have the solution! Let's trade in Blitzball for character customization.

But seriously, I can appreciate people being frustrated. Despite stellar aesthetics, FFXIV has a shallow CC. Considering the sheer amount of glamour focus this community has, it's not surprising many people put greater emphasis on stuff like this.