I actually agree heavily with the OP's expressed feelings about FF14's catering to casuals in general (this goes TRIPLE for the PvP community) That being said, OP..you gotta remember..Chrono, Frog, Robo, Sabin, Edgar, and Cyan, to name a few...have been dead for a very very very long time. The quality of any rpg, mmo or otherwise, by todays standards, is based first and formorst on the amount of money it can generate. Quality and love of the artform no longer have the luxury of being 1st place.
Use logic. Out of 6 million accounts..lets sayyyyy...2 million are from the school of XI, with 'its' definition of the word 'relic'. while the other 4 million are said casuals. Yoshi releases content where you literally have to sell your soul, social life, and one of your kids to complete. Forget just Savage...you have to go into the depths of hell and get a drop from Satan to complete it. And the finished product? A weapon equivilant to the end of the next 10 patches. Now..you have the 2 million who will make this objective their waking hours til night's sleep-goal. But for that other 4 million? "Eh..its too much work..and because I dont feel like it..Im gonna feel kinda inferior to others and don't wanna stand out..I better just throw in the towel and go play something else." And so...a gorge is opened, a great divide....and the world of FF14 loses its most precious asset...money. Money, yes largely just from the fact that the name itself is Final Fantasy.
Even so..while financial gain is unquestionably the driving force behind FFXIV...I think Yoshi is underestimating the drive of the typical mmoer to succeed. Titan HM was the 1st and last trial by fire that we were forced into...and even though the bitching about it was heavy, like eating veggies as a kid..the experience made those who weathered it better (and you NEVER appreciated a relic as much as that 1st one..am i right?)
Back in ff11..I started out as a polearm user noobie. The very 1st day, I saw a lvl 75 drg walk by and said...thats me. Hell may freeze over..butr dammit..thats me. And I set off. And oooh how I would suffer to get there. But I did...and have no regrets. I strongly believe its STILL that way..for a LOT of players. But taking the safe road as the smart business man is want to do, Yoshi just doesn't seem to be willing to play upon that instinct..or invest in it should I say. He seems to think no ones willing to give blood to get to where they're going, and the content (just like the mobs on VERY short chains that no longer aggro you and chase you through the whole zone so that youre in fear of your life) continues to remain 'safe."