Stop being so hostile in the game

[Scorcher24]

@OP: You ran into a group of jerks. It happens, would they be french, german, english or whatever. Report and move on. You don't need to be offended by that to the point where you'd come complain about that particular experience on a new forum thread. If everyone were to do that, SE would need to open a special dedicated subforum.

It is not like those occurrences are random. I only gave 2 examples. I could open a website with chatlogs from this game with harassment in the Duty Finder.
Those people need to be the ones getting kicked out and not applauded for their misbehavior.
Best one was still that healer that ran ahead, pulled everything like there is no tomorrow, died, threw some insults and left.
I also want SE to recognize the problem, because I am not paying to be insulted in a game.

[Ashkendor]

I also want SE to recognize the problem, because I am not paying to be insulted in a game.

All you can do is report the behavior and move on. Don't let it bother you. That's what those kinds of people want. They want to upset you and get that negative attention. If it's a single instance of that player being a jerk, they'll probably not be punished. If they have a pattern of behavior, eventually they probably will be at least talked to by a GM. Either way, SE isn't allowed to tell you about actions they take on other players' accounts as this would violate their right to privacy.