Entitlement: Why I don't get it

[Saggo]

Because that would never happen. Content does and that is understood by both parties.

That was reductio ad absurdum, fancy Latin for arguing to extremes to show a point. It's not supposed to be a serious analogy. Obviously content happens.

I don't know why you keep saying it's not when SE aknowledges that.

They acknowledge that new content is a good business relationship with the consumer. They provided regular content to maintain that relationship.

They acknowledge the subscription is for server access. Once that transaction is made and the access provided, they owe nothing. Finito. What they do with the money is their prerogative. It is not a solid grounds for arguing that they should provide content (but a good business relationship is).

Everything they put into FFXIV set a standard,

And if you don't agree that the company (Square-Enix) is meeting those standards, thus reducing the quality of the product, you are able to end the "relationship" by taking your "business" elsewhere. They should be critiqued and held accountable on that level.

That would generate criticism anywhere, but only here people would rush to defend them.

This isn't a defense, this is knowing what you're paying for. I have said many times they should be critiqued.