Concerns about the Chaos datacenter decisions

[Taika]

Hey, there's already this thread asking to allow EU players move from NA for free, not just the other way around. Please post in the thread and like the OP if you want to support this request!

[Blindheart]

Seems to me they could just offer to let anyone who pays in European monies 1 free server transfer for X amount of time. Surely their billing system is smart enough to differentiate between yen, dollars, euros/pounds/etc... And grant that option to them in addition to the people on affected worlds.

[MentheusDreyar]

EU players on NA worlds are affected by the datacenter move, since there'll be a better, more "desirable" if you like, option for them afterwards.
Not to mention having a server cluster physically in Europe (that, for all intents and purposes, should have been done right at the start) is something they're doing for the European players. Forcing them to pay extra to benefit from it is a very infuriating move. Because if NA players aren't held responsible for rolling on a "recommended" EU server, when it made no difference with only a hint of an uncertain change sometime in the future, and get a free ticket out of it - neither should EU players having rolled on NA worlds back then be held responsible for their decisions.

Seriously, stop with the double standards for NA and EU, it's completely maddening.

Errmmmm no? EU players on NA server's will have the EXACT SAME experience as they do now, but NA on the EU server WILL have a WORSE experience. Their CURRENT experience isn't negatively affected therefore they don't need the free transfer.

Stop think you're entitled to everything... If they are having issues, they can now do something about it on the server end by moving to the new actual EU server, but it was their choice to populate a NA server with this possibility to happen in the future...

[Adoulin]

Errmmmm no? EU players on NA server's will have the EXACT SAME experience as they do now, but NA on the EU server WILL have a WORSE experience. Their CURRENT experience isn't negatively affected therefore they don't need the free transfer.

Stop think you're entitled to everything... If they are having issues, they can now do something about it on the server end by moving to the new actual EU server, but it was their choice to populate a NA server with this possibility to happen in the future...

so?? it does not mean its ok for us to stay lagging, before we didnt have another option but to play on anything since all servers located in NA. what a selfish remark...

so how is it fair for NA who pick server that clearly said EU recommended is ok but not ok for EU who picked NA recommeneded? either free for all or both sides pay. and yet again another selfish remark..

[Themis]

so?? it does not mean its ok for us to stay lagging, before we didnt have another option but to play on anything since all servers located in NA. what a selfish remark...

so how is it fair for NA who pick server that clearly said EU recommended is ok but not ok for EU who picked NA recommeneded? either free for all or both sides pay. and yet again another selfish remark..

Because a player from the EU had the option to pick either an EU server or an NA one and opted for an NA one. It was completely their choice to ignore the potential that things might change and an EU datacenter would open up. I think even Legacy players had the option of moving to an EU (Legacy) server back when the transfer service started - they could have moved then for free.

Personally, I think they should offer a single character transfer for free for all EU account holders and any player with a character on a currently designated EU server (how it is currently). NA players not on those servers don't need a free transfer as this does not affect them at all.

[MentheusDreyar]

so?? it does not mean its ok for us to stay lagging, before we didnt have another option but to play on anything since all servers located in NA. what a selfish remark...

so how is it fair for NA who pick server that clearly said EU recommended is ok but not ok for EU who picked NA recommeneded? either free for all or both sides pay. and yet again another selfish remark..

Again you had your choice of server and chose one marked for NA... there was your option. You willingly chose an NA server over the "EU" server.

It's fair because if you've been playing this long on NA located servers then you likely don't have much of a problem and find it tolerable and that WONT CHANGE. Whereas NA players on the new EU servers will HAVE A WORST CONNECTION soon as opposed to now. It's not hard to grasp, it's unfair to not offer the free option because of a server relocation as it may not even be remotely playable for them, whereas its clearly playable for you now.

[Taika]

It's fair because if you've been playing this long on NA located servers then you likely don't have much of a problem and find it tolerable and that WONT CHANGE.

Many people have been playing on the "NA" servers for this long simply because before a datacenter located in Europe there hasn't been any difference between servers. It doesn't mean there aren't problems or that those players find it tolerable (there are a lot of lag issues and I know players who can't play certain jobs in endgame because of them), it only means that changing server to EU labeled one wouldn't have made any difference to the situation.

As many people have pointed out in the other thread about the topic, before it's been a choice between two servers with same issues but on one of them you've been playing for a long time, made friends, joined a FC etc. and of the other you know nothing about, and moving would have meant starting over without any actual benefits. I've personally been playing on Balmung since December 2011, I think (since patch 1.2). Why would I have moved before? Because I could have predicted the lag issues that would affect my raid groups 4 years later in 2.0 and 3.0 and that one day years from then they would have created actual EU servers that are likely to offer me a better choice? There was no way of guessing these things, especially considering all FFXI servers are still located in Japan (as far as I know, and as they've been since 2002).

Now that the EU servers will have a big affect on actual gameplay, the choice is completely different, and it makes sense that EU players on NA servers want to get the gameplay experience they should have gotten in the first place. After the move, those players will be in similar position to the NA players on EU servers: they're stuck with the lag while there's a better option available. But NA (and other) players are given the option to move for free, while the EU players aren't. There is no sensible reason to refuse this request.

[Sterre]

[Adoulin]

Again you had your choice of server and chose one marked for NA... there was your option. You willingly chose an NA server over the "EU" server.

I had my choice same as NA having their choice of going to EU server, doesnt give them the right to have free transfer while EU players dont. And me playing doesnt mean I have tolerance to lag it means I have no other option since even the EU server werent in EU. We are not saying that it should be free only for EU, we are saying it should be the same for both side either make it free or both pay.

[Nekodar]

I had my choice same as NA having their choice of going to EU server, doesnt give them the right to have free transfer while EU players dont. And me playing doesnt mean I have tolerance to lag it means I have no other option since even the EU server werent in EU. We are not saying that it should be free only for EU, we are saying it should be the same for both side either make it free or both pay.

The reason for the free transfer off Chaos is because the move will be a downgrade in service for some players.
Transferring from NA datacenters to Chaos would be an upgrade in service for some players.

Compare with a cable tv provider... If they downgrade one service offer, they need to compensate the customers. But they're sure as hell not going to give free upgrades for customers not on the service being downgraded.