The whole situation is ridiculous. It defies logic and reason. So it's possible somehow that enough NA players ended up on EU servers that they're giving them a free transfer, but EU players on NA servers - noooooo, not possible at all. It's ancient history now, and a lot of people tend to forget, but Ragnarok was pretty boring in 1.x era, which is why people weren't so eager to move. That single star in OP's screenshot is a proof of that. Also on that screenshot you can see that all of the NA servers were recommended for EU players, not just Ragnarok. All of them. Which is why free transfer from NA to EU should be pretty much a given. It's bewildering how they managed to screw this up.